Hello All, I have a use case where I need to have different tabs/ fields for creating an issue based on the value of a dropdown, selected during the process. I can create tabs but not really sure h...
I tried to create new project with specific filter to its board and to be separete with team, as it will combine more than one project in the filter, but in the new updates (You're in a ...
Hi, the use case is that i would like to update an issue field with some of its *specific* link issue type keys. for example, issue A is blocked by issue B and relates to issue C. i want an issue f...
My team member is not receiving email notifications to new service tickets added to Queue/ Project. If someone assigns a ticket to them then they would see an email notification, or else they dont. ...
Hi Team, I have a requirement to send email notification based on time to different users. Ex So from 9 am to 5 pm it goes to recipient X and then after 5 pm till 2 midnight it goes to...
Hi. Currently Jira Service Desk (I'm using cloud) does not have a feature to allow one customer to open a ticket for another customer. I'm trying to create an automation rule to work around thi...
What is the recommended way of changing the number of nodes in a VMSS in Confluence or Jira datacenter hosted in Azure? The data center was deployed using the templates available at https://bitbucke...
In our application we want to integrate jira to create/update/view jira issues. For this I was checking jira REST APIs and ways of authentication. In our application we don't want our user to know wh...
We have written a Javascript program that when an option is selected from Team Assignment Single List field then a group will be automatically selected from Team Assignment group. But it failed after...
Hi. I'm trying to set-up a dashboard gadget to count the number of re-open tickets in a project by assignee. I have used and tried to combine gadget with advance JQL filter but none of those techniqu...
Hi, I've deleted a dummy project, but the files are still in my work history and there's no way to delete/access them.
Hi I am using jira-data enter hosted in Aws and currently we have two environments dev.Recently we have a requirement of replicating production data in dev environment and I have used the xml backup ...
Hi , I am looking for an option to add custom fields to JIRA while raising bugs. Basically looking for an option to add the fields like : Phase injected, Phase found, Testing round, Resolution fix e...
Is it possible to reflect the workflow of a project on Advanced Roadmaps? This is the Progress details on Advanced Roadmaps ---> These are the actual statuses within the project ---&...
Hello! I have many Epics nested within a Legend. Why is the Legend's Progress not reflecting the Progress of its nested Epics? See the image below for more clarity. Thank you.
I understand there's a way to have one rule trigger another one to run, and I see the checkbox to do that, but how do I specify which rule needs to run to trigger the 2nd one? Thanks.
Hello, I am tracking accounts in an excel spreadsheet. I have the server owner, account name, and password expiration date. I need to create tasks/sub-tasks in Jira to track e...
We've noticed a feature where Jira issues can be transitioned automatically on a pull request merge. It seems to be described here. https://support.atlassian.com/bitbucket-cloud/docs/transition-jira...
I am evaluating the CData ODBC driver for Jira to be used with Microsoft Access I am able to read most JIRA_ tables such as JIRA_Issues, JIRA_IssueCustomFields........except the table JIRA_Iss...
Should the release move 'done' cards of the board? I created a release with a 2 month date range and nothing was moved off done coloumn?
I have an Epic issue template with a set of Story templates. When I create an issue in a project using this template I get this error on the event log. I have set up Set Of Fields I'm not sure...
I have a chart which I can see how many hours do my team spent in diferrent types of work ( development, testing, validation, design, deploy and others ), by the way I recommend this to see if you ne...
Hi Guys, I didn't change my app (XStudio) for month but suddenly, when I press the configure button, nothing happens, the configuration screen does not appear, I don't see anything abnormal in the l...
So I have a couple of questions. Q1>I notice when your trying to get results if they are over 9999+ it just doesn't provide a true number is there a fix for that, or that is how it is i...
How can I create an automation that will send an email to a shared mailbox if issue is transition from Open to Done If it's Done - Canceled or N/A > I don't want to send an email
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