Jira

I've had some trouble setting an automation to assign labels to tickets based on the domain from the customer who opened the support ticket.  Does anyone have some tips and advice?

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I am trying to set up an "approval" step to a workflow, and what I read, was that I should select the status I want to add approval step to, then check the box next to "include approval step" the is...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a specific project where the user that submits the Jira ticket will need to confirm via an approval before the issue is closed. I want to use automation to take the user that is the reporter a...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

We just upgraded from Jira Data Center 8.5 to 9.4.2 and noticed that all of our SharePoint links are broken. SharePoint adds some strangeness to the URL that wasn't a problem in 8.5, but 9.4.2 doesn'...

• Question
• jira
• jira-software
• jira-software-server
• server

Hey, Jira Community!    I'm looking to see if it's possible to sort a Jira board by upcoming Start Dates. For example, somebody starts in a week from now on top, two weeks from now below ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

...ross-project view. It seems you cannot associate a shared team across the 3 projects but only 1 project (issue board). Is this true?  If yes, then how does that allow for cross-project c...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello Community, I'm trying to configure automation to set a field called "Approvers" (multi-user picker) but then add a condition that IF one of the approvers is the initiator  --> remove t...

• Question
• jira-software
• jira-software-server
• server

We have multiple instances of atlassian within our company.  Everyone has moved to a single corporate instance of JIRA, which does not include Confluence.  We have other instances within ou...

• Question
• cloud
• confluence
• jira-software
• jira-software-cloud

I have set up a multiple filter bar chart to look at tickets market "yes" to a late field on the tickets. The two filters are one for each board we are tracking and are on the x axis of the month's i...

• Question
• cloud
• dashboard
• filter

Problem: We have a custom field that our engineers select to show how many "impacted system" (50+) there are in the ticket (<-Epic). What I want to automate is that after an issue is transitione...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

Estou usando um dashboard de controle de status usando grafico de pizza e gostaria de modificar as cores . Como realizar a atividade ?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Community, I am trying to find a JQL filter to display all overdue issues at any given time. I have tried using the "resolutiondate" field (because it shows you when a user has moved the issue in...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a simple schema reflecting organization of projects using Assets.  I have 3 object types set up as: Division - Name Program - Name, Division  (associated to Division) and other dat...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Does anyone know of a way to have Jira send reminder emails to a specific user/assignee when a task/issue or sub-task/child issue is nearing its due date? I know Trello used to do this, but don't see...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

If I use the JIRA Search Import functionality to "Update" an issue in JIRA Cloud, based on the Atlassian documentation provided, the process only creates a new issue.  This specific import proce...

• Question
• jira
• cloud
• import
• jira-cloud

I want to add another new status to the epic workflow and i cant find the option, i am added as an administrator 

• Question
• cloud
• jira-software
• jira-software-cloud

¿Alguien sabe cómo puedo resolver esto? Ya busqué en todos mis buzones y no me llega ningún correo

• Question
• jira

I've tried to find some answers here, but can't seem to locate something that works, so I thought I'd ask. Trying to pull tickets in a report that haven't been updated in the past 3 days, but excl...

• Question
• jira-core

Hello! I am cleaning up my team's Jira board and I am trying to get the Done epics to disappear from our Roadmap. Both the Epic Status and the regular Status are set to Done, but when I select "Hid...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

I am trying to learn about IQL, specifically inbound and outbound references.  All the Atlassian documentation references are confusing as I do not have a schema to cross-reference. Is there an...

• Question
• cloud
• iql
• jira-work-management
• jira-work-management-cloud

Hi We have a server with Jira (v8.20.10#820010-sha1:ace47f9) And sometimes there was a bug where the logged in user changed without any action. People usually notice that this happened after they ...

• Question
• bug
• jira
• jira-server
• log
• server

Hi Community, I'm using Jira Work Management templates and trying to determine if there a way of performing copy and paste of projects or sections of projects?  I have some projects that are qu...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Community, I'm using Jira Work Management templates, trying to figure out how to sequence tasks so that if I change the delivery date of one item it automatically updates the ones linked.  I...

• Question
• cloud
• jira-software
• jira-software-cloud

I need to update the Label field if today's date is between June and Aug. Can this be done with an automation?

• Question
• cloud
• jira-software
• jira-software-cloud

We have Jira and when we tried to export all the fields from Jira, we are not able to get the activity section details in the excel. To do so, how can we get this data. 

• Question
• jira