Hello,
I have faced some issues with the Jira platform.
Yesterday, we tried 13.5 GB files and 5.4 GB files, but it's not uploaded properly and it's taking too much time, so kindly give me a solution to this.
Note that the "Documents" section in your screenshot is not a standard Jira feature, but you are using the Documents for Jira app!
That's why you should check out their documentation and contact their support with this problem.
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