Jira

For many customers (using Outlook), we get the entire message history when they reply to our custom emails coming from JSM. Those custom emails have all of the current ticket comments included. This ...

• Question
• automation
• cloud
• email
• jira
• jira-service-management
• +1 more tag...

Hello All, I used the code mentioned in the accepted answers to sum up the values from a custom field on the sub-tasks of type select list (single select). The aggregate will show up on the parent is...

• Question
• jira-core
• jira-core-server
• server

I have setup a mail server and authenticated the service using Google OAuth.    I am now trying to setup a mail handler but I'm running into some strange issues when I test the handler. H...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have all the tasks done in the sprint and when i press the button Close the sprint the pop-up shows 0 completed tasks and 7 opened while all of them are completed and even crossed in backlog as you...

• Question
• cloud
• jira-software
• jira-software-cloud

I want to write a JQL query where I can get the stories from Epics that have a specific Parent Link.   Initiative -> Epic -> Story  I had:  issue in issuesWhereEpicIn("\"...

• Question
• cloud
• jira-software
• jira-software-cloud

At BKOM Studios we usually have groups of resources of a single DISCIPLINE (frontend, backend, UI Design...) but following Agile methodology we also have SCRUM teams, which are multi-disciplinary tea...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a validator check setup that always returns TRUE when using the OR (||) option.  Is there a way to logically validate the reporter accountId first and then proceed to the sub-task check i...

• Question
• addon-com.innovalog.jmwe.jira-misc-workflow-ex
• cloud
• jira-software
• jira-software-cloud

I need to add a comment to both the triggerissue and the destination issue, if a link was added to a jira in maintenance mode. I was able to add a global automation rule: "When Issue Linked For De...

• Question
• jira
• jira-software
• jira-software-server
• server

I am trying to get the list of projects created in the past 1 hour, so that I can collate it and create auto-tickets using groovy(scriptrunner)? I dont see any metrics of created date for projects.

• Question
• cloud
• jira-software
• jira-software-cloud
• scriptrunner

I would like to require a transitioner to update field PR Move Req Date in a transition, but there isn't a way in Jira software to clear the field before the user sees the screen, I thought of a wor...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I have been trying to create an account with an alternate email address but have not been receiving the verification emails. I believe this is due to an earlier attempt where the email address wa...

• Question
• bitbucket
• jira

I want to clone a task to a specific epic under a different project (bare minimum) and if possible also mirror the activity on that task regardless of which project I'm working from.

• Question
• cloud
• jira-software
• jira-software-cloud
• jira-work-management

Hello Community, I’m facing the issue of creating the JQL Query for filtering tickets on BigPicture. Incoming data: 'Project A' - has epics (E-1, E-2 ....) and stories (e.g. A-1, A-2 .....)...

• Question
• cloud
• jira
• jira-cloud

Is there a no-code solution to add custom info popup message with clickable help icon? Like it is on Status field? 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Buen día, ¿cómo puedo obtener un informe de los incidentes de Jira en los últimos 3 meses del año 2022?.  Gracias!

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I would like to add some new status in our spaces. However, I cannot create completely new status there. It says I need to select from existing status which I don't find status I want to add. P...

• Question
• jira

Hi  Here is my problem statement  Scenario  When any issue type in board 1 of Project 1 gets assigned to a specific user say user 1 then  automatically this should move this i...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I am recovering from being a long time Rally user and am completely new to Jira.  I was unable to find this answer online, so any help would be appreciated. I have management level people who...

• Question
• cloud
• jira-software
• jira-software-cloud

Thank you for tuning into our webinar on cross-team agility and collaboration at Lumen with Jira! Hopefully, you came away with some ideas and inspiration for how your teams can move faster and work ...

• Article
• jira

Is it possible to create a board in Jira where the columns are not based on status but rather based on some other category / field? e.g. Columns by component, label etc.

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Our board is configured to use several fields for organizational and reporting purposes: Components Epic Link Systems (Custom multi-select field with predefined values) Requester Group (Custom s...

• Question
• cloud
• component
• housekeeping
• jira
• jira-software
• +1 more tag...

Hi! I'm trying to set as actor the user who ran the rule and not only one person/group, I saw that the cloud version have it. If it not possible, how can I put the name of the user who ran the rule o...

• Question
• jira
• jira-server
• server

So, Jira Guys and Gals - this was last week. I still wasn't 100% till closer to Sunday, which meant this week has been about one thing: Catching up. So I need a nice, easy post to ...

• Article
• jira
• jira-server
• server

Hi all.  We run Jira Cloud integrated with test management tool Tricentis qTest (SaaS).  Is it possible to with JQL to filter for Jira ticket being with linked qTest test cases and, in be...

• Question
• cloud
• jira-software
• jira-software-cloud
• qtest

Hi all, I'm looking for a solution for question posed by POs who share a single resource and want a visual of the work assigned to resource and view the prioritization of the work for the other proj...

• Question
• cloud
• jira-software
• jira-software-cloud