Had the ability to pull Jira data into Excel. This capability is now not available. What changed

[DWyman]

I had the ability to pull in Jira data into Excel.  I could adjust the fields needed within Excel and refresh the data as needed.  I no longer have this capability and not sure what changed.  The icon in the upper right corner has disappeared.  I tried rebooting my computer, but the problem persists.

[Aron Gombas _Midori_]

@DWyman Atlassian is reworking the Issue Navigator screen. I noticed that in one of our Jira sites (but not on others!), the export icons were moved to menu items in the "Apps" drop-down menu:

Isn't this possible that this change has been rolled out to your instance, too?

[DWyman]

thank you.  I will check to see if moved

[Benjamin]

Hi @DWyman ,

Depends what was used to pull the data, did you use a tool or connector of some sort? I would start there and look to see if the configuration was reseted or updated recently. Also, was there credential changes recently that need to be updated.

-Ben 

[DWyman]

thank you.  I will check to see if moved.