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Had the ability to pull Jira data into Excel. This capability is now not available. What changed

DWyman June 12, 2023

I had the ability to pull in Jira data into Excel.  I could adjust the fields needed within Excel and refresh the data as needed.  I no longer have this capability and not sure what changed.  The icon in the upper right corner has disappeared.  I tried rebooting my computer, but the problem persists.

2 answers

0 votes
Aron Gombas _Midori_
Community Champion
June 12, 2023

@DWyman Atlassian is reworking the Issue Navigator screen. I noticed that in one of our Jira sites (but not on others!), the export icons were moved to menu items in the "Apps" drop-down menu:

Issue-navigator-Jira.pngIsn't this possible that this change has been rolled out to your instance, too?

DWyman June 15, 2023

thank you.  I will check to see if moved

0 votes
Benjamin
Community Champion
June 12, 2023

Hi @DWyman ,

 

Depends what was used to pull the data, did you use a tool or connector of some sort? I would start there and look to see if the configuration was reseted or updated recently. Also, was there credential changes recently that need to be updated.

 

-Ben 

DWyman June 15, 2023

thank you.  I will check to see if moved.

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