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Add Request Particpants to Portal Create Screen

Jeffrey Bistrong
Rising Star
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February 24, 2026

I am trying to add request participants to the portal create screen and it shows hidden. 

 

Monosnap Monosnap HR - Request types - Onboarding - Service space - JIRA 2026-02-24 09-39-41.png 2026-02-24 09-54-47.png

1 answer

1 vote
Mikael Sandberg
Community Champion
February 24, 2026

You cannot add the Request Participants field to the request form. What you need to do is allow customers to share requests under Space settings > Access > Customer permissions.

Screenshot 2026-02-24 at 9.10.28 AM.png

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