Jira

When a request for access comes in for a new user, I used to be able to set the user access when approving. That option seems to be gone now and every user I approve is automatically being put in the...

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• user-management

Hey guys! I'm trying to build a global automation. I think I'm almost there, but I need help: Automation goal: 1) Sum up the original estimate from a sub-task to the story level (task, story...

• Question
• automation
• jira-cloud
• original-estimate

I've read a few posts that are similar but still cannot figure out how to transform my text field into a label with jira automation. Problem: I have a custom text field {{issue.customfield_12345}} ...

• Question
• cloud
• jira
• jira-automation
• jira-cloud

It would be so incredibly helpful and time saving to allow a bulk change of adding multiple watchers on an issue.  Currently while making bulk changes, you can only add yourself as a watcher and...

• Question
• cloud
• jira
• jira-cloud

Hi — I need help recovering Atlassian Site / Organization Admin access. I am a current administrator and space owner, but I don’t have Org Admin permissions and there’s no active site admin availabl...

• Question
• cloud
• jira
• jira-cloud

I would like to see a total of the number of comments in each of my stories. Is there a way to create a filter that identifies the number off comments in each story?

• Question
• cloud
• jira
• jira-cloud

I created a simple form that creates a request issue.  I'm trying to setup an action so that when the specific form is submitted, then modify the issue created to add labels.  I used the AI...

• Question
• cloud
• jira
• jira-cloud

I'm using `acli jira workitem view <ticekt-id>`   Within the description there is a hyperlink with text like this. When I use `acli` I get the following Description: hyperlink with text...

• Question
• acli
• cloud
• confluence-cloud
• jira

Im extracting a CSV file from a old Jira Cloud Platform and now i want to import the same space in the new Jira Cloud Platform.  I pass for all pages, but at the moment to import the CSV file, ...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hello, I'm doing some housekeeping in Jira by deleting junk projects. There is one that I'm having issues with. It's a team-managed project and the person who created it is no longer with my organiz...

• Question
• cloud
• jira
• jira-cloud

Hey Community 👋 Happy to announce that you can now use Atlassian Teams natively in automation rules to keep your workflows scalable and accurate. What's new? Easily route issues and assign wor...

• Article
• atlassian-teams
• cloud
• jira
• jira-cloud

I am requesting the following: the ability for employees to create tickets on behalf of customers by forwarding emails to our support/service email address. Currently, this makes the employee the rep...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

We are currently testing the transfer of a Jira space from one cloud instance to another. We've done the transfer once already to uncover any issues or cleanup we might have post migration. Does anyo...

• Question
• cloud
• jira
• jira-cloud

I'm getting the following error on my Jira instance and I have no way of contacting support. Atlassian status portal is reporting Jira is up but I can't load it for hours. I am both at admin and the ...

• Question
• jira
• rovo-atlassian-intelligence

Hi, Current Jira model, gives hierarchy as --> create feature / story --> we can then create only subtasks instead of a hierarchy like epic --> story / feature --> task --> subtask, is...

• Question
• cloud
• issuetype
• jira
• jira-cloud

Hello Team, I am unable to access my bugs/issues. All my issues appear to have vanished, and I cannot access my data at all. I am currently on the free plan, but even then I should be able to view ...

• Question
• cloud
• jira
• jira-cloud

I am trying to find the easiest and cleanest way to track waste throughout a sprint on tickets. We are currently using "Time Tracking" field which does some of the job but you cannot pull through the...

• Question
• cloud
• jira
• jira-cloud

my account has been deleted for inactivity on 29/01. i need it to be restored. please help

• Question
• account
• cloud
• deleted
• inactive
• jira
• +1 more tag...

Hello community folks, I’m experiencing a highly inconsistent UI issue in Jira Software Cloud that is making the board unreliable to use. What’s happening Issues (Epics and Tasks) appear and disap...

• Question
• cloud
• jira
• jira-cloud

Hello, I am currently taking my first steps in Jira. I have created an Assets object/s field. When I add this to my board, I do not see this field as a dropdown. This means I always have to click ...

• Question
• cloud
• jira
• jira-cloud

Does Jira have a 'password age' parameter from the vendor? We don't have the ability to configure password policy. Is 'password expiration date' not enabled by default?

• Question
• cloud
• jira
• jira-cloud

my support email id password was changed on 23rd Jan'26 and since then tickets are not net getting logged in due to the jira connection issue with my google email account. getting errors: Incomi...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello All, Whenever a defect is raised in jira board. we have couple of tasks to be done in multiple sprints . But in jira sub tasks could not be moved to different sprint and they stay where ever p...

• Question
• cloud
• jira
• jira-cloud

Dear Atlassian Support Team, I am writing to request assistance regarding access to an existing Jira site. The Issue: I previously created the following URL: http://superpmt2.atlassian.net/ Howeve...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

The vendor was already allocated an Atlassian license. But when I wanted to grant JIra/Confluence access to this person, his name/email address (same as the email which the license was allocated to) ...

• Question
• cloud
• jira
• jira-cloud