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It's not letting me create a site, keep showing me this error

WeCodeChaos
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April 6, 2026

Screenshot 2026-04-07 005519.png

3 answers

1 vote
Trudy Claspill
Community Champion
April 6, 2026

Hello @WeCodeChaos 

Welcome to the Atlassian community.

Have you tried the following?

  1. Clear your browser cache and try again
  2. Use a private browser window and try again
  3. Use a different browser app and try again
  4. If you are connected to a VPN, disconnect from the VPN and try again.

 

0 votes
M Chandra Shekar
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April 7, 2026

Hi @WeCodeChaos 

Try creating the site in Incognito mode or a different browser, and use a different site name. Often, retrying after this works.

If it still doesn’t work, it’s best to contact Atlassian support.

0 votes
Gunjan Kumar
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 6, 2026

Hi @WeCodeChaos 

Could you please try clearing your browser’s cache and cookies, then attempt to create the site again?

If the issue still continues, try using a different internet connection, VPN, or even another device.

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