Community resources
Community resources
Community resources
Jira
-
I created a shared team (5 members) and attached that team to a plan. However, when I filter to see tasks assigned to the team members, it only returns 1 member's assignments. Removing the Team and t...
-
Does JSM come with the premium plan? or is that something you have to purchase separately?
-
Our admin account is unable to receive verification emails, and we can't open a support ticket because only admins can create tickets. We've tried sendind and re-sending verification emails but no l...
-
I want to change the default for this setting at org level: https://support.atlassian.com/jira/kb/how-to-alter-the-branch-name-format-in-the-create-branch-option-in-development-panel/ I understan...
-
Hello Atlassian Support, I have lost access to the administrator account of our Jira Cloud instance: acrid.atlassian.net. Here’s what happened: My admin account was registered under julkul@utu.f...
-
I have a Team Managed Kanban board, new UI layout, and notice that "done" tickets are not falling off the board after 14 days in the done column. Is this a known bug?
-
It would be a major help to be able to filter issues by all issues I have commented on. I understand you can filter by last comment, collaborators and assignees. But I need to be able to filte...
-
Hello All. Our org just adopted Jira and since we work exclusively off Story Points, we want to convert it into time-based estimates (using smart values as they are cleaner). I can try the whole bunc...
-
This week, all Jira notifications began coming through email with no preview text, just a button to read the comments. Can this be changed?
-
Hello - I am working on two separate teams that overlap about 10%. In jira -for every issue there is an "export XML" option. Now I am in my other account - how can I import this XML file?
-
Trying to update Payment model from Paid via Vendor to Free, BUT the dropdown is greyed out (not editable). From this reference: https://developer.atlassian.com/platform/marketplace/pricing-pay...
-
Hello all, I'm trying to automate a process in Jira based on actions in GitHub. When a PR is approved in GitHub, I want that to automatically approve the associated Jira issue. The issue is designate...
-
I have a project that is an onboarding task manager system. New employees are created as Epics from a filled out form. When that form is filled out my first automation is fired which fills in a seri...
-
Hello, As a site admin (Jira Cloud), I turned on the new navigation for our org. However, some users can see it, while others say the old navigation is present. I'm not sure how/why there is an inco...
-
Hi Community, I have custom field(text type) called serial number for my existing issues but every time i need to link newly created issue to it which is having same serial number manu...
-
I would like to set up an automation where: 1) The system recognizes the reporter and auto sets the tickets to Status=Done based on the reporter email address. 2) I then would like the system t...
-
Good morning, Atlassian team, I'm experiencing an issue where, when my team changes the status of a ticket, the system defaults to "Add internal note" instead of "Reply to customer." This behavior i...
-
When looking at the table of children of a Jira work item, there is a horizontal scroll bar at the bottom in the event that you need to view additional columns. However, there is no scroll bar at the...
-
Planning to take ACP-120, can someone help me how to prepare and how long it takes. Is it worth taking it?
-
I created a few similiar task in a projet that could've been just one. Instead of requesting to delete them, can I just combine them all into one task/list item?
-
I am currently using Direct HTML to prefill a ticket to use for intake purposes. One way I found to notify member on my team that the ticket has been created is through mentions. Is there an easier w...
-
I can use WorkflowManager to drill down to get post functions and validators. However, the last thing I can see is something like this FIELD_SCRIPT_FILE_OR_SCRIPT = YCFgeyJzY3JpcHQiOm51bG.... ...
-
Hello, I’m experiencing issues with my Jira Service Management project. When I try to access the project, I get an error message saying that something went wrong, and the information does not load p...
-
I tried with steps explained in the below article but I could not find 'login As User' on the user records of JIRA and in USer directory. I'm a org admin. https://support.atlassian.com/user-manage...
Related collections
Community showcase
Atlassian Community Events
| User | Count |
|---|---|
| 60 | |
| 44 | |
| 31 | |
| 23 | |
| 17 | |
| 16 |
| Subject | Author | Posted |
|---|---|---|
| an hour ago | ||
| yesterday | ||
| yesterday | ||
| yesterday | ||
| yesterday |