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Community resources
Jira
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It's been a bit since I logged into my Jira account (health issues) and it was new to me as well, so I'm rusty and don't remember much, but I know that it has some valuable information about my proje...
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I need a report that shows me sprint burndown (based on original estimate) by Assignee for each Sprint. I see no way to do this. I also want the Sprint Burndown report to appear in my main reports pa...
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I’m starting a new role as a DevOps Transformation Program Manager and I’m looking for practical guidance from someone experienced with Jira Cloud in engineering/DevOps environments. I am not trying...
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Hello I am trying create a Analytics dashboard using Jira data. In query i am using custom field from Jira. Given custom field is dropdown field. When i see filtered data, tool is showing option ID ...
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I'm trying to measure the elapsed time between certain statuses for a Sub-Task. I have configured the appropriate Custom field (Sub-Task - Elapsed Time) and also configured the Context for the f...
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Тема: Запрос на удаление всех сайтов и организаций Здравствуйте, уважаемая служба поддержки Atlassian! Я являюсь администратором следующих организаций и сайтов, которые используют бесплатный тариф...
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Hi, What other predefined variables are available in the canned responses? Similar for example: (issue.reportes.name) .
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Hi everyone, I'm Kate, and my team and I have been using the TMetric plugin for time tracking with Jira. Overall, the setup works well, but I'm running into a problem with keeping time entries accu...
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Hi Atlassian Community, I am currently working on a Jira migration and need to import issues from an Excel/CSV file into Jira. The Description field in the source data contains content in HTML fo...
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Curious to hear how other admins have tackled this one, because it turns out we're not dealing with an internal quirk, but a well-documented (and long-unresolved) piece of Jira's permission architect...
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Hi team, Looking for some advice. We are currently in the process of migrating one of our old JIRA instances into the Cloud version. We have an existing project for which we outsource part of the su...
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I would love to have a feature to edit objects in the list view. When i already did a AQL or something but Bulk Action is not required and i can just edit the things right then and there. Wh...
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Hi Atlassian Support, Unable to receive Jira/Atlassian verification emails or verification codes. Our Microsoft 365 admin has already checked Message Trace, Quarantine, spam/junk, mail-flow rules...
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I have assigned Github Copilot to specific transitions on my Jira board (Development, Code Review, etc.) However, whenever I change the status of a ticket, the Github Copilot agent triggers, but can...
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Hi Community! Here is an easy question: When creating release notes in a Jira space you can choose to create them in Confluence (Documentation). This will open the Confluence editor with a defa...
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Greetings, We host a service desk on Jira and we had set up Slack notifications since March 2026. They were working fine until 4th of September 2026 where we received the last notification. I tried...
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Hello, We have a monthly Automation allowance of 172,100 steps and may exceed it before December 3, 2026. If we reach the allowance before December 3 and Extra Usage is not enabled, will our automa...
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A new access was introduced called "Guest" to provide Jira access for a single space. In the document it is mentioned that "Guests are free of charge (up to 5 guests per paid user). Total nu...
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All our projects are created using a standardised project template with a common set of workflows and fields. However, some projects do not require most of these fields. In our on-premises environme...
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All our projects are created using a standardised project template with a common set of workflows and fields. However, some projects do not require most of these fields. In our on-premises environme...
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I would like a remote session where in i can share screen and show you what i am seeking help. We are using JIRA with Zephyr add in to manage Requirements , test cases , defects . I w...
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Jira & Confluence users, what’s one thing your team still does manually that you wish was automated?
Maybe it’s sharing updates, creating reports, managing documentation, or something entirely different. Curious to know what’s still taking up your team’s time.
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I'm creating three team boards within one Jira space for a client. I am having issues with the automation rule that would transition a new Jira work item to the specific team board. But it isn't work...
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Hello, I’m having an issue with the billing status of my Jira site: sebasj2410.atlassian.net . My current Jira subscription clearly shows: Plan: Free 1 user Payment method: None No active Pre...
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