Community resources
Community resources
Jira
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Hey There! I'm working with a user who is encountering an issue with the following query in VSCode: issue = PROJ-2545 ORDER BY created DESC When this user runs the query, no results are returned, ...
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Hi everyone, I need help formulating an automation on JWM. I want to create an automation that creates a linked issue 30 days after the trigger issue has been transitioned to status "X" and a ...
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Hi! I have a field that I only want specific users to be able to edit. I don't want to remove it from the edit screen because I want these users to be able to edit it any time (not just during a wor...
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Hi, I would like to know why the field is like this when opening the issue
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We need to update a custom field's dropdown options with new values, replacing some existing ones. To support our business use case, we will be editing them in place, not disabling and adding ne...
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Hi all, I am looking for tips on how to get an automation working where I need to query a Short Text field. For context, the field is used for our support team to enter the Client ID and I need to b...
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I currently have a kanban board created for a specific project but was wondering if there's a way to include baselines from a different project onto the same board?
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Hi, We discovered the JIRA notice that the Jira Roadmap Gadget will no longer work after December 9, 2024. We have been using this gadget since we started using JIRA. It has been extremely helpful ...
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How do I temporarily unlock the Sprint field?
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Dear community, I need to create an automation that takes the option selected (single pick list) by the customer from the portal and leaves it in the summary field to be the name of the ticket creat...
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Certain dropdown lists no longer populate. For example, when trying to "Raise a ticket on behalf of" someone else or when trying to change the "Reporter" in an existing ticket. This use to sh...
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As a newer Jira admin, I have been tasked with upgrading from Jira Cloud Standard to Premium. Thus far, these are instructions I have found, and it appears to be too easy: Log in to your Jira...
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I am using JIRA. I am working on an EPIC. We have images attached to the EPIC. We can't delete the images. 1. the hovering over the trashcan isn't there 2. The delete button is not there on i...
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Hello there, I am trying to schedule an automation that happens 2 days after the 2nd tuesday of each month. First I looked at Cron and found several threads that seem to imply it cannot do that sor...
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Good Day We recently added an App to our platform, QALity Plus. We want to add some external users to our Atlassian platform to use and work with that App, but not have access outside of it....
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I want to have a screen popup when an issue is changed to a certain issuetype because I want to make sure that a required field is filled in when the issue switches over. I thought making the field r...
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Hi hi, I'm trying to add the Advanced Roadmaps Team field to the Jira text email templates. I can add the field, but it only shows the field value's ID (e.g., 289), not its title (e.g., IT)...
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Greetings, You are all aware that JIRA decided to remove subtasks at any level in a JIRA hierarchy. They are only available at the lowest level, under stories. The "+" button was removed...
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We currently have a GitHub enterprise account and an Atlassian Cloud enterprise account. Each of our software development teams has slight variations in their developer tools usage. And as a result, ...
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We currently use Jira Data Center at my company and we would like to start using Atlassian Atlas. But we are unsure on how can we integrate both platforms.
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Hi there, Recently we have automated the below api to disable user account : https://api.atlassian.com/users/{accountid}/manage/lifecycle/disable It was working fine few days back and ...
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Hi I do have a business project with its goals (Businesss Goal 1)in Jira and some of its tasks are descriebed in another project. The tasks that are in another project h...
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Please reach out to me , the main admin left the company now we having issues loading the main page viewing the tickets.
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Hello everybody, We've recently migrated to Jira Cloud, and I am missing an option I've been using desperately, so maybe you can help me how to reactivate it. In my project, I want to utilise diffe...
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Would like to delete a Status that we no longer use. It seems that I cannot delete a STATUS even from the Workflow. How can I delete that STATUS
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