Issue with Filters & Dashboards Not Fully Migrating from Jira DC to Cloud

[annalene.marzo]

Hi Atlassian Community,

I'm currently debugging some issues with filters, dashboards, and plans after migrating from Jira Data Center (DC) to Jira Cloud. I’ve noticed that many filters and dashboards are not explicitly associated with a project, making them functionally Jira project-only. However, since they aren’t linked to a single project, it’s unclear how to properly associate dashboards in the DC version before migration.

Some key issues:

• Many dashboards and filters did not migrate correctly.
• Some dashboards that did copy over are broken due to missing underlying filters.
• I believe using the "All" option for cross-project boards and filters (as described the link below) might resolve most of these issues.
• If I go with this approach, I may need to do some cleanup on the Cloud side post-migration.

Has anyone encountered a similar issue? Would using the "All" option be the best way to ensure dashboards and filters migrate correctly? Any best practices or alternative recommendations would be greatly appreciated!

Thanks in advance!

How dashboards, boards and filters are migrated | Atlassian Support

[Trudy Claspill · Accepted solution]

Hello @annalene.marzo 

What version of JCMA are you using?

If your goal is to get all dashboards and filters migrated, along with all projects, then using the "All" option would be the correct action.

Note that there are other reasons that filters and dashboards might not migrate. If they are owned by deleted or inactive users they may not migrate. Refer to 

https://confluence.atlassian.com/migrationkb/how-to-migrate-all-boards-and-filters-with-the-jira-cloud-migration-assistant-jcma-1095774091.html

Have you opened a Migration Support ticket with Atlassian? They have a team of Cloud Migration Support engineers that can help you debug problems that you encounter during your migration