Community resources
Community resources
Jira
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Hello I am attempting to set up my account and currently working on the advanced roadmap hierarchy configuration. I am on the 30 day free trial for premium (if that matters). I sele...
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Hi community, I have an automation that transitions the issue in a specific status when a box is checked in a submitted form. The problem is this status transition has some validators that ca...
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Hello, Pertaining to Approvals; can there be multiple approvers for one task/story? Is a log built to centralize approvals given?
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Hi Community !! I have the following situation: 1) I have configured Jira Service Management Cloud 2) I have Jira Cloud also configured 3) Any time the customer creates a request ...
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I have an interesting issue here: I am trying to send a JSON payload to DataDog to start an Incident (using their On-Call feature). I send the following payload and it works: { "title": "...
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How can i provide the jira access with AD group
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Hi Team, We are facing weird issue which is, apart from English, when any other languages pasted in Description, the description doesn't save the languages correctly instead it throws some weird sym...
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Hi, i have created a gadget with a multiselect list in the gadget's configuration screen. Now I want to use aui-select2, but I can't find the right place to specify it. When I click on the button ...
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I created a Jira Work Mgmt board and added some custom statuses. In the list view, I want to reorder these statuses so that "In Progress" is above "Scheduled to Publish". Is there a way to do this?&n...
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Hello, I'm trying to match the end date of an issue to its release version, when it's added to the release. So, an issue without an end date is added to the release, I want to automat...
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I have few issues (sub-task) that needs to be linked as "Blocked by" to one of the issue in the same story. Ex: I have this task "MDU-13347" and this can be started only when "MDU-10466" is complet...
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Hi, I cannot see the above things in "our" project. My colleague started the project and added my to all roles as admin. Hoewever, I can only see "goals" and "issues", that`s it. I have the + and "...
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I am trying to send an automation email out to assignee 3-5 days prior to their start date. How would the automation process begin.
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Hi, I am currently trialling Jira standard plan and am working in operational projects so am just using a basic blank template. Is there a way I can export or snip a visual of the project pl...
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Hi All, We are trying to migrate our Epic issues to Feature ( Custom issue type) type using bulk operation. While doing, we enable the option Keep child issues. After successful migration Epic issue...
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How can I make a field required in Edit screen and not when creating the ticket? I have a Create screen without a specific custom field, for example 'Product'. I have created a Tran...
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I want my end users to have visibility of tickets that are being logged, does JIRA provide any way to integrate real time reporting or filtered data with limited column to be shared with any NON JIRA...
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Hi All, I have a query whether linked tickets which have been automatically created upon a status selection can still keep same reporter as that of the initial ticket.
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I recently created this account and created some trial license keys for Jira and Bitbucket for work. However, we no longer need any of this software, nor the licenses. How can I cancel it...
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Hey, everyone! I need your help My automation create an epic, but can't create a child task and pin it to the parent What steps do i need to add more?
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I created an automation to send daily alerts to Slack for unresolved tickets. How can I set it to remind every 3 days for tickets that have already been notified, in addition to running daily for new...
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In my automation rule, I set an action to "send slack message" as below. Alert: The ticket <{{issue.url}}|{{issue.key}}> (assignee: <@{{issue.assignee.displayName}}>) remains unresolved....
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Hi Team, Anybody worked on Email handler previously. I want to capture the reply/response of email and add that reply/response as a comment.
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Hey everyone, I hope I can find help here. I've run into a similar issue and just want to make sure I'm not confused. When a customer raises a question in our portal, the helpdesk shows it in...
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Hi there. I'm trying to add TIS to my Jira cards, but when going into card setting to add the field in card layout, my board isn't there as an option. How do I make it appear so I can select it? Ma...
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