I want know is there an alternate for api users to map custom fields instead of name and id.
I urgently need to do this, but on a new JIRA I don't even see the option to do so, looks like an outdated manual https://confluence.atlassian.com/adminjiraserver0713/search-indexing-9649840...
Team, I want to exclude some particular custom fields while cloning ticket is it possible to achieve this?? Thanks in advance, Raju
I see many examples and questions regarding sending a single email message containing all the issues returned by the Lookup Issues action. What I am trying to do is to send one unique email message ...
Really excited about the new Jira Work Management tool, and I am doing a POC for our professional services team to manage various projects with external customers by this team. I am lo...
Our fiscal year starts on June 1st and we'd like the Q1 start-of-year to start on that date. In the Gantt view "Q1 21" begins on January 1st; can this be changed to align with our fiscal year? We'r...
Hi There, and thanks in advance for responding if you know the answer. I'm trying to create a Jira automation rule to trigger whenever any field is updated in an issue. My workflo...
Hi, Is there a way to display how many tickets are received each hour of the day? We do have 'datamart' available though I have not used it. Thanks in advance, ~JV
Hello, This started happening today. When we create a story/bug and we try to add the epic via the epic link field, it will: 1) Not find the epic when typing in the name 2) When we type in the e...
Due to licensing and data security requirements, we are looking at Jira Software in a Server/Data Center deployment. My team only needs Jira Core functionality for project and task management and it ...
I am looking for some help with the Jira Automation, bulk send and Lookupissues features. I've tried every suggestion in this thread (https://community.atlassian.com/t5/Jira-Software-questions/Sendi...
Connected Jira to salesforce and create custom object but, last modify user name got defaulted to all all the custom record how to change?
Hi, Is there a way to block a transition from status X if there is any other issue in status Y? For example: developers should not transition an issue from Backlog to Progress if there is at least o...
where do I get the system info server id to create license? I see a settings icon, and then down to 'System', but there is no System Info link like what the instructions say.
Really excited about the new Jira Work Management tool, and I am doing a POC for our professional services team to manage the various projects we are working on with our clients. I am ...
This is on Jira Service Desk Cloud I'm trying to figure out how to create either a filter or a report that shows me a past employees closed/resolved tickets from 2 particular customers. Is thi...
Hi, Is there way with Jira default (no plugins) to get the time spent in my tasks' project between two dates? Those tasks can have more work logged outside the specified dates. With this f...
Currently when I use API call to get Insight objects, it returns lots of information besides the objects and attributes. I have to look up exactly what I need from the returns in order to do the rest...
Is it possible to create a scheduled issue that executes every 90 days? I know how to specify the months explicitly (e.g. `0 0 0 1 Jan,Apr,Jul,Oct ?`), but with this approach it could be more or less...
Hi Atlassian Community, We have started using Jira for agile development and I wanted to ask if there any recommendations on plugins to build customized Agile Reports. The out of the box reports are...
I have a user who is trying to create an issue from an html link, by way of clicking on the link and being taken to the create issue screen for their project, which is a next-gen project. I found an...
Hello, I've been trying to make it so when I add an attachment to a Hubspot ticket asociated with a Jira issue, for that attachment to appear in the issue so the support team can see it. And since w...
We have a requirement to calculate the duration it took when the ticket was transitioned from the previous transition to a new transition, and create a new ticket in another project that records the ...
Hi Community, I recently requested our Admin install & enable the Figma app plugin. They responded noting they had enabled the app previously in the company's Jira Cloud instance but then decide...
We updated a required custom field, replacing it with a select menu which is required. All has been fine with new issues. We added sub-tasks to the project, something we didn't need previously...
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