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I am not able to login on any JIRA product from chrome

Hardeep
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August 23, 2021

I have tried to login into JIRA multiple times but have not been able to log in successfully. I don't know why.

I am using the Free JIRA model.

Every time this screen is coming (see attachments)

Please help!j.PNG

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Brant Schroeder
Community Champion
August 23, 2021

@Hardeep Welcome to the community.

If you are logging in using chrome the issue might be that you are logged into chrome with a Google account and Chrome is trying to use that account to log in.  If you use Chrome in incognito mode are you able to log in?

Hardeep
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 24, 2021

Oh Shit! Yeah, I am able to log in on incognito mode!

What should I do to login into Normal Mode @Brant Schroeder?

Brant Schroeder
Community Champion
August 24, 2021

Just log out of your Google account in the browser and then you will be able to log in to Atlassian without an error.  Or you can use a different browser.

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