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How can I add comment field again on Jira issue?

Noah Gray
August 23, 2021

Hi, I have a Jira project which was created as old type before recent updates. (It was created 1~2 years ago and I'm using it to share and check the reported bugs and issues)

 

Today I tried to add some comment on those issues but cannot find any related fields or menus. (Even I didn't update the issue layout...)

So I tried to update the 'issue layout' and check the 'Issues > Configure Screen' but there are no options for comment. I also checked old type view by the context menu of the issue dialog but same result.

 

How can I add the comment field again? 

Are there any related update about this? I searched once on this community and update notes but couldn't find... Please share the link if you know...

 

Thanks!

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1 vote
Nic Brough -Adaptavist-
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August 24, 2021

If the comment area is not showing when editing or transitioning, then you don't have permission to create comments.  Check the project permissions.

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