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Hi, I have a proforma form created for a Task that has a parent EPIC. When the proforma form in a task is submitted, I want the proforma form to get copied to the parent EPIC as submitted. ...
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I've tried exporting as Excel CSV, HTML, Word, nothing works. Jira creates a file but there's no information in it. The one time the Excel CSV worked, there was still data missing. Any i...
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We started using Jira Software and Service management last Dec. 2020 and at the time I added about 6 users from a different organisation who support us. They have a different domain. This has worked ...
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Is "Plan" or "Roadmap" available in Jira Work Management? Or is there any other way to roll up multiple Projects in a Gantt view in Work Management?
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This the jql query I have, this shows all the canceled initiatives but also want to display the initiatives that are in progress that have a sub task canceled but not show the canceled subtask just t...
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...umber validation: expression: value == null || (value >= 0) errorMessage: The value must consist only of numbers readOnly: true function: main edit: f...
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Hello everyone, I have made a custom issue screen Scheme called "Sample Issue Screen Scheme". I am trying to associate this screen with a custom project, however after navigating through "project ...
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Hi everyone, Is it possible to insert emoji or images in a text custom field for Jira cloud? Would appreciate your help! Thanks
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I am attempting to add a file as an Attachment to an object in our Jira Insight system. To do this I am using an SIL script to Post a call to the REST API method "/attachments/object/". T...
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I created a task with associated subtasks that I wish to remove from the project. Specifically, can I remove it from the "Board" view? How do I accomplish that?
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Hi I am using the below in a scripted field changeHistoryManager.getChangeItemsForField(issue, "status") which is returning the below : [com.atlassian.ji...
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I'm looking to migrate to Jira Cloud. We're opening up access to 3rd parties to a team-managed project but we need to restrict their access to only certain issues. Is there a way in team-managed proj...
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Hi, I can't download Jira extracts through VBA spreadsheets, this spreadsheet works with other users on other computers, when running the macro the 403 error message appears as an attachment. I...
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With the change of view of Jira, now we have a few tickets with attachments that download with name "original" and no extension. I have to manually add (guess) the extension and then i can open the f...
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Is it possible to link a sub-task to a request type? I need a sub-task to be triggered if/when the Partner issue type is selected AND the "activating a partner" request type is selected.
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A former users account was disabled, then removed. The user account no longer exists in JIRA, however when an invite is sent to the user, an error is received. The error is " We were unable to send a...
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Can someone tell me where I need to make the change in order to edit planning poker games? I'd like to edit the estimation context and don't remember where I need to ensure I have the right permissio...
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When I think of components, I think of additional characterizations I can apply to an issue to track which components of my software solution might be impacted by an issue, or to provide context to a...
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I have seen numerous topics about hiding completed epics from the backlog view. I don't see any of the buttons or options described in previous posts that would allow me to do that. Please h...
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I have checked out the resolution time report but it seems that that report shows from date created to date resolved. I have also checked out the control chart, but it appears that the timer on each ...
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I am looking to share/give permissions to Dashboards using Groups, but not all of the Groups show up (even when I search for them). Does anyone know of any reasons why all Groups aren't availab...
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I have a JIRA cloud instance of Work Management. We use it for collecting and resolving maintenance issues. My project team typically works from the board's view to see and act on issues. Just...
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We have one specific user who cannot see the backlog or the Active Sprint board. I verified she has the exact permissions as everyone else. When she tries to access an issue from the Active Sprint di...
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Hi community, I am looking to create an Automation for JIRA where a rule will capture this scenario: If time of day is before 2PMCentral, assign to user 1 If time of day is after 2PMCen...
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Need to know how to update. For a single service desk (not all) how to update the status of a service desk ticket when the linked Jira issues change status. We currently create a linked issue in a Ji...
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