The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Troubles at login with our Corporte emails into Jira

Fonseca, Grettel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 26, 2021

Hi,

I have an issue accessing Jira. We had access with an alias account but then it was asking for 2-factor authenticator which is not possible since the accounts were only created for accessing the tool they don't belong to our company.

Since then we have created Services Accounts (!corpitsvcITTester@lionbridge.com) and one contractor account (v-DADK.Tester@lionbridge.com) but we are receiving the following error message when trying to login into Jira:

AADSTS50105: The signed in user 'v-DADK.Tester@lionbridge.com' is not assigned to a role for the application 'e353ff9b-343d-4dc4-b0ac-dd65943596a8'(Atlassian Cloud SSO).

 

Sign_in_to_your_account_JIRa.png

 

Can you help us to solve this issue?

 

Thank you. 

 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes
Carlos Faddul
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 26, 2021

@Fonseca, Grettelthe user "v-DADK.Tester@lionbridge.com" has licence to JSM or JS ?

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events