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Troubles at login with our Corporte emails into Jira

Fonseca, Grettel
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August 26, 2021

Hi,

I have an issue accessing Jira. We had access with an alias account but then it was asking for 2-factor authenticator which is not possible since the accounts were only created for accessing the tool they don't belong to our company.

Since then we have created Services Accounts (!corpitsvcITTester@lionbridge.com) and one contractor account (v-DADK.Tester@lionbridge.com) but we are receiving the following error message when trying to login into Jira:

AADSTS50105: The signed in user 'v-DADK.Tester@lionbridge.com' is not assigned to a role for the application 'e353ff9b-343d-4dc4-b0ac-dd65943596a8'(Atlassian Cloud SSO).

 

Sign_in_to_your_account_JIRa.png

 

Can you help us to solve this issue?

 

Thank you. 

 

1 answer

0 votes
Carlos Faddul
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August 26, 2021

@Fonseca, Grettelthe user "v-DADK.Tester@lionbridge.com" has licence to JSM or JS ?

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