With the change of view of Jira, now we have a few tickets with attachments that download with name "original" and no extension. I have to manually add (guess) the extension and then i can open the f...
Is it possible to link a sub-task to a request type? I need a sub-task to be triggered if/when the Partner issue type is selected AND the "activating a partner" request type is selected.
A former users account was disabled, then removed. The user account no longer exists in JIRA, however when an invite is sent to the user, an error is received. The error is " We were unable to send a...
Can someone tell me where I need to make the change in order to edit planning poker games? I'd like to edit the estimation context and don't remember where I need to ensure I have the right permissio...
When I think of components, I think of additional characterizations I can apply to an issue to track which components of my software solution might be impacted by an issue, or to provide context to a...
I have seen numerous topics about hiding completed epics from the backlog view. I don't see any of the buttons or options described in previous posts that would allow me to do that. Please h...
I have checked out the resolution time report but it seems that that report shows from date created to date resolved. I have also checked out the control chart, but it appears that the timer on each ...
I am looking to share/give permissions to Dashboards using Groups, but not all of the Groups show up (even when I search for them). Does anyone know of any reasons why all Groups aren't availab...
I have a JIRA cloud instance of Work Management. We use it for collecting and resolving maintenance issues. My project team typically works from the board's view to see and act on issues. Just...
We have one specific user who cannot see the backlog or the Active Sprint board. I verified she has the exact permissions as everyone else. When she tries to access an issue from the Active Sprint di...
Hi community, I am looking to create an Automation for JIRA where a rule will capture this scenario: If time of day is before 2PMCentral, assign to user 1 If time of day is after 2PMCen...
Need to know how to update. For a single service desk (not all) how to update the status of a service desk ticket when the linked Jira issues change status. We currently create a linked issue in a Ji...
i just installed a new plug-in and was heading to create a couple of custom fields when i discovered that i no longer have an 'issues' menu option. - not in the gear menu - nor in the horizon...
How do I know which version of JIRA or Confluence I am running. I am on the atlassian cloud
Hello. I just started using Jira online (cloud) with a startup company as of last week. I have a few newbie questions: 1. Is there a way to word wrap in Jira's scenario forms? Not everyone has big ...
A couple of questions regarding the velocity charts for each sprint - If I adjust the task points downwards upon completion (task was easier than expected) will that adjust the sprint velocity accor...
Create a test cloud with the projects copied into it? Create a copy of a project in the Cloud instance? Not even sure this is possible.
We have some executives that want to know quite a bit of information about how we have JIRA set up. They want us to move to ADO, which from what we can tell has fairly paltry features as compar...
We are prepping for the migration to the Jira Cloud. We have two sperate Jira Server instances and one of them, a lot of old projects exist so I want to determine how much space the projects we want...
Good morning, I am new to plugin development in the jira environment. I've seen that you can develop servlets and create Velocity pages. So, can i find a themplate similar to that of the defaul...
I am trying to connect to my jira. Authentication is forbidden(403). However the same code worked a day before. I was able to get, create as well as delete an issue. this.jira = new JiraClient({ ho...
Hi Team, We have a request from security team on some legal and retention questions. Could anyone please help us on below question ? We are on jira server V8.13.3 and Confluence V7.4.7versions. In...
I want the Product Managers in my organisation to log or raise a ticket on Jira for the project then attach a business case or business requirement document. They should not be able to submit the pro...
What we need to see is story point changes over time. The idea is as a story goes through refinement the points will change; at least until it is assigned into a sprint. We need to illustrate the nat...
i am facing slowness while loading issues ( more than 100) , i mean after filtering if i go through one by one on a video conference , after reaching about 90+ records its very slow. any recommended ...
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