Hello, The BETA Insights feature for Jira Software Cloud is very promising. However, I am struggling as to why the "Active users" listed on the graph is different (lower) than the total count of act...
Hi, I try to strip unwanted wiki markup from my description field to use the raw text content in a scripted field. This is the function: public String renderToPlainText(Issue issue, Logger log = n...
Hi Team, I have a case where, my customer belongs to multiple organizations, so while creating ticket, customer used to get option to share with organizations, where he can select, I actually want t...
Hi, I am trying to call a post-request on a workflow transition validator. The script runs in the console of the scriptrunner plugin, despite the error that the variable [body] has not been declare...
Hello folks, we have a problem with our jira-software instance. Most, (but not all) gadget titles show as __MSG_gadget... I followed the steps mentioned here: fix gadget titles I put my answe...
We have custom traceability report based on Epic. We have deployed an application which is giving this in tabular format. Can we have customer traceability report shown after clicking on Traceability...
Hey guys, I am new to JIRA and I am trying to update issue with a Groovy script. ( I use ScriptRunner with JIRA server. ) I wrote this simple function and I try to run it from the S...
Hello, How to access archived versions assigned to an issue in groovy/scriptrunner. issue.getFixVersions() does not return archived versions even if the issue has an archived version.
Hi friends, I have a problem hope some can put me in the right way. my team is searching about adding some functionallity to one jira cloud custom field, the functionallity is the next one:&nbs...
Se solicita que varios usuarios tenga la posibilidad de revisar las incidencias que haya abierto uno o varios de ellos
I am currently using Mail Handlers to accept issues through email. Why? Because I have 2 subdomain emails that lead to the same main domain, but for different projects. However, J...
Trying to have the view where a user can see the estimate & remaining from the issue detail view from the backlog (see image A). Additionally, does anyone know if there is a way to...
When we are running the 7.13.0 version of Jira we create a custon plugin to override the getUserFromBasicAuthentication method in the JiraSeraphAuthenticator. This allowed us to authenticat...
What is backed up as default - when instance is created How do I setup backup for my instance ? Where is the backup stored ? Is it full DB backup (as a snapshot) or just data backup ?
Hi to all. I have a strange problem with automation and comment. I have two types of automation related to comment insert. The first one makes a transition to 'waiting for customer' to 'Open' on c...
I am unable to sync test rail with Jira next-gen project. I need more information to add defects that will sync, I am also seeing a error when I add a jira ID in reference field for test cases in Tes...
Hello colleagues, I would like to send a mail in case one of the fields (multi - user picker) changes (preferably only to the new people in the field). We have Scriptrunner, so we should be a...
Hello, We have a dashboard that is setup for use for reporting purposes. The dashboard has filters that never change for project, issue type and category fields. We add a working query to the gadge...
Getting an error message when transitioning between status. These statuses has a validator using scriptrunner and upon disabling the validator, the transition is then possible. I was wondering if any...
Hi, I am using issue template for Jira plug-in. when i trying to create a ticket default templates are displaying in the template drop down list. i am facing issue on this part can any one help me o...
Hi Everyone, Would I be able to get clarification if my understanding of how to use BEFORE and AFTER is correct? status in ("waiting for customer") AND NOT status changed BEFORE -2d...
Hi there, I am looking to take a client through the skill builder 'Managing the User Lifecycle in Jira' but the only document available to download is the slides with notes. This is not suitable as ...
Hi, Moved our datacenter Jira instance to a VM in Azure/Cloud with Oracle db instance. Question is, if we store password/connection string details in Azure Key Vault, How do we retrieve it and use i...
Use Case: We're in the transition from jira server to jira cloud. We're not going to migrate out jira issues from server to cloud, so we need a way for users to have access to both jiras tickets info...
...esponse.getStatusLine().getStatusCode() == 200) { String text = EntityUtils.toString(response.getEntity()); response.close(); client.close(); success.value = true; return text; } else { response.close(); c...
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