Hi all, I've been scratching my head about this one. I can see from other posts that it's possible to prevent customers from making a comment on closed issues but I'm wondering if it's possible to ...
Hello Team, I want to create a gadget/or generate a report using pie chart or two dimentional filter statastics but currently in jira during gadget creation the security level option is not showing....
I am trying to contact the Service Request Support to help either promoting myself to Org Admin or disabled the 2FA of the ex-employee so that i can access to her account with no avail. I was keep le...
Hi, despite your articles and navigation, I am still not able to edit the e-mail for receiving Atlassian invoices. Could you help me to find the place where to edit it? I have Billing Admin ...
Hello All, Is there a way to use the Cumulative Flow Diagram for multiple Scrum teams? We have multiple Scrum teams working on a single product, and we want to gain an overall view of h...
Hi, I'm using {{customfield_xxx.diff(customfield_yyy).prettyPrint}} smart value in automation rule to display time in format: h, m,s (eg. 1h 2m 3s). Rule is being executed...
I want to create an initiative as a level above an epic. Everytime I create a level on the hierarchy, The number on the new level is 2 and epic still remains 1 (as indicated in the screenshot below)....
Hi, Is there any way we can add a permanent space for attachments in feature issue type So that you could drag&drop attachments to the issues easier. As we can see the attachment i...
Hello Atlassian Support, We are currently experiencing an issue with the "Deployments" section in our Jira Cloud project. For example, in the issue EG-414, deployment statuses (e.g., testing, produ...
how to restrict parent ticket in status (resolved ) when linked issues is not resolved
Hi Jira Community! I have a question about how the Kanban board and timeline are connected. Our team used to have one Kanban board and one timeline for one project.(A) But ...
I keep getting a white blank page.
I can't able to see create boards option jira, can you please send me resolving steps
When I create a site, I get the following error: Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: 918aaf5da4c74c8096ecc8...
Hello, I need to change my email from financeiro@hazas.com.br to financeiro.hazas@gmail.com and I can't do it. I need help! I always receive this email. I urgently need to change my email. ...
Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: 88079df95daa4e32a849ebcd90ad0d1b)
I have SW company managed project, is created from a template. I see that the image icon in the comments is missing and the file upload also does not seem to open a file browser pop up. I cannot come...
We use both Asana and Jira within our company, while our group company uses Jira. We are trying to synchronize our internal Asana with the group company’s Jira. As a test, we were able to successfu...
I have an integration which should control the Affects Version field for Epics and I don't want Jira users to be able to change it, but still be able to see it.
I have an automation to send a Slack message with the values from an issue form. This form has 10 potential setpoints that can be filled so I wrote the logic below expecting it to check if each value...
Are there any practice exams for the ACA-900 Jira Software Essentials certification?
My company works a lot with the columns we have yet to figure out how to have the task as well as the subtasks go into the to do , doing , done etc. columns separately the the parent and ALL subtasks...
In the latest Jira with the left-side control panel, I don't see a way to "favorite" a custom Kanban board. The only way I've discovered to find the board is to search in the "recent" item list. I se...
Hola, quisiera me pudieran ayudar con un requerimiento. Les pongo un poco en contexto. Tenemos un cliente con un proyecto JSM Cloud que nos pide copiar el valor del campo Customer Request Type de una...
Ever since the update, I haven't been able to easily scroll through a list of user stories in an epic (i have to specifically place my cursor in the scroll bar of the user story list to scroll, which...
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