We are experiencing an issue with the JIRA mobile app's notification system that is affecting our ability to respond to critical system issues during out-of-hours shifts. The current notification ale...
Hello. Can someone provide a jql query for pulling all subtasks of a certain issue type? In my project Tasks and Stories issue types have subtasks and I'm looking for separate queries to distinguish ...
Hey All! I have been trying to research this but with no luck on anything working. If I add the JQL search in the "When: Scheduled" it sends an email with the multiple tasks but then s...
Hi, I want to know how to create a filter with the key taht begin by a word. I try this project = "123" AND KEY ~ "ABC" but I have this message: The operator '~' does not support by 'KEY' field.
I'm currently trying to retrieve project information from the database of Jira Data Center. The data I am after is. project name project key project lead if that lead's account is active...
I know I've used this condition in Jira Automation before and I can find a bunch of references to it online, but it no longer appears in Automation. Did Atlassian kill it?
What is the best hierarchy to use in JIRA to track projects/initiatives/work at the highest level board so.... Roll Up from below Project/Initiave progress tracking "Open", InProgress, Blocked, Done...
estou a procura de um software que me atenda em tarefas dos meus departamentos da minha empresa gostaria de uma conversa com vocês para entender como seria o funcionamento de sua ferramenta ...
Do JPD artifacts impact the global environment like a company-managed project? Or is it fully similar to a Team-Managed project in that the artifacts created are specific and exclusive to each projec...
I am creating a project that external users will have access to, but I need to restrict these users' access to the applications menu.
we have some automation that makes subtasks automatically from sent emails (from outlook). it works nice, subtasks are created in project, assigneees are set from description from email and also prio...
Is there a tool within the Atlassian ecosystem that allows agents to log in, mark themselves as available (On Queue), and automatically receive JIRA tickets based on their availability? The t...
I have two automations that work independently. When they are both turned on, they don't work. My ultimate goal is to combine them, but I can't wrap my head around how. My first automation is ...
I want to fetch the parent issues along with subtasks without using any plugins.
I have checked that the teams are not marked as administrative, have the Jira project assigned, and that I have manage team permissions. Here is what I am seeing:
Hello, Again, Esteemed Community: I have a company-managed Jira project that was created from another company-managed project. I want to change the workflow, but only for the single pro...
Task tickets allow you to set due dates, whereas incident tickets don't have due dates, you can set review dates instead. However, if you convert a Task ticket with a due date still showing to an In...
I use this JQL to show the MTD tickets for our team: resolved >= startOfMonth(-1m) AND "Team[Team]" = 8984f213-05af-40b4-ad99-415bc5d12e78 How can I show the YTD tickets for each o...
When searching on issues and filter on users (reporter, assignee etc.) external/portal-only customers also show up on the list. This is quite annoying if you are a big company and doesn't know all th...
We synchronize our AD-Groups from the AD to our local Jira-Directory. When the AD-Group was delete with the next synchronization it will be deleted in the jira-directory. But what happend with the gr...
I am trying to add the "Fix versions" field in my projects, weirdly it's available in some of my projects but not all of them. Sometimes even within the same projects, it's available for same work it...
Changes were made yesterday to priority in story's yesterday and would like to revert those changes back to what they were yesterday.
Trying to calculate the difference between two different dates and output the number of days in another field within Jira. Then how to set a value to 1 when the number of days equal Zero.
Hello. I came accross an issue in AIO tests report. I am uploading test results .xml through Jira AIO's API to test CYCLES. I am adding description to each test case. Current report: Eac...
Is there a way I can filter the api to get users matching the name I pass? to avoid pagination basically? /rest/api/3/user/assignable/search I used /rest/api/3/users ...
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