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JCMA initiated from on-prem or cloud?

will martin
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August 7, 2025

Good morning everyone!

I'm working on testing an upcoming migration. My team is using JCMA, and we're gradually getting our heads around the process. When I'm in the migration console, I'm seeing the option to initiate the migration from our cloud site instead of through our on-prem instance. My question is: is there any difference in these two methods? Is it the same migration, just different places to click the button?

I have looked through docs, and will continue to, but if anyone has a ready answer, it would be appreciated.

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Aaron Pavez _ServiceRocket_
Community Champion
August 7, 2025

HI @will martin 

Where are you seeing the option in cloud? JCMA in server must be started from server. It cannot be started in cloud.

In cloud you have the option to migrate cloud to cloud. Maybe thast why you see the option?

https://support.atlassian.com/migration/docs/jira-cloud-migration-assistant/

Regards

Aaron Pavez _ServiceRocket_
Community Champion
August 7, 2025

Nice! That's why I didn't know. It's EAP. It's so difficult to be on top of everything they release jaja.

thanks @Trudy P Claspill 

Regards

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will martin
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August 7, 2025

From our jirasoftware on prem site, if I select the "system" option from the Administration cog, under "Import and Export" > "Migrate to Cloud", (so I guess the migrations dashboard) there is an option to run the migration from the cloud. migratefromcloud.png

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