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Jira
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I have tried modifying the workflow, creating automations, etc, but when our agents mark a ticket status as "resolved" the resolution field still says "unresolved." First I tried creating a trigger i...
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Hello, I'm currently working on a project on Jira software where we just released version 1.1. We now want to start working on version 1.2 which will contain some new features and some improvements ...
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People were created within a project but they are unable to view attachments added by our support desk when providing documentation and or resolution. Is there a configuration setting that I need to ...
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Can someone please help me with the query to search for all the improvements which were originally logged as defect. So, for example when the defect is logged, developer changed the issue type to imp...
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I recently ran into the dreaded "You cannot perform this operation on a draft workflow. " issue and did a search here. I found the last allowed comment was around 2 years ago and Atlassian still...
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We are currently on the free tier for JIRA software cloud. We have enabled an incoming webhook in a MS Teams channel and copied the provided URL into a webhook created through the admin p...
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I am not able to add people on to the project..
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Hi Team, We would like to looking at the way our users use Jira and confluence. Is there any usage reports we could look at that might give me some insight into that? Like how often peop...
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Hi everyone, I did try to search here before creating a post but I was unable to find any information regarding this. On the subject of webhooks, it seems that upon archiving/restoring an issue noth...
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As a JIRA Admin, I have a user that doesn't receive any notification from a specific project (issue created, updated, new comment), but from others projects he does receive them. These projects use ...
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If I can find a page on the Atlassian website that gives a clear list of what each default role has permissions over, I know it can be found in your own instance but it is necessary to find it lay ou...
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The answers I see to this question keep pointing to an addon that I can't get access too. It seems feasible that I could bulk upload/import users and they have to login to actually access. I w...
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We have a ticket that got moved to Close // done, and it needed to be reopened. It's marked as "Queued" but the done status is persisting, and we can't seem to get rid of it. Do we need to open a fre...
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Usecase: We are trying to plan capacity across several epics using Kanban. The assumption is that capacity would be distributed evenly across multiple weeks, but for a larger user story it seems to h...
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I need to set a a custom date field (Date Returned), when a Resolution is set to "Rework Needed". I am unclear where to do this. Post Functions do not appear to be the correct location.
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Hi, I want to list all stories linked to all the Epics in a particular Release. Instead of using "Epic Link in" clause, I want to make this filter more dynamic. That way for future releases, I need ...
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Hi, I have some problems when I want to use aspectj library. When I try to add aop dependencies as follows in my project. Maven is said that "Failed to execute goal com.atlassian.maven.plugin...
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Hello everyone, I am a really junior user but I would like to make some questions for clarification: 1) the most effective way to review sprints is through workflows? 2) can users see only ac...
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Hi! I'm experiencing a strange problem when trying to get issues using status changed TO in my query. If I use the following query, it returns ~600 issues, which is the expected result...
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Using atlassian-python library, I'm trying to change the status of an issue from one status to "Closed". In the "Close" transition screen, the Resolution field is mandatory. So under Jira, when I wa...
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Is there some SQL to search for issues that have had their issue type changed? Thanks
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Hi Team, I am working on Training Life Cycle Automation. I am transition an issue (Training Request) from Requestor, to Learning Partner to Capability and then based on some validations of training...
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I configured the "Cumulative Flow" Jira report to show a specific starting date and limited issue states, to strictly what my team needs to focus on. Of course once applied, I was able to see what I...
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Hi Team, I am getting reports that time tracking dashboards are not pulling back correctly in Jira. It almost seems that there is a timeout issue. Can anyone help me with this? TIA, Tirupam
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Hi everyone! I have seen the 1 minute video and read the features JWM has but given my inexperience with Jira Software I would really like to have some sort of comparison between these two and see w...
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| April 8, 2025 9:37 PM PDT |