How do I create an IT Ticekt?

Question

I can't find it....

Martin Runge - XALT · Answer

Hi @aglobig_ndieurope_com

Welcome to the Atlassian community!

I would first point out that this is the public Atlassian Community forum, so we cannot access your company's Jira site or raise a ticket for you.

Does your company have a Jira Service Management portal? IT tickets usually live there rather than in Jira Software. Ask or search for a URL like .atlassian.net and see if an IT or Help Desk portal is listed. If it is, pick it, choose a request type like "Get IT help", fill in the form, and submit.

Maybe your company also lets you raise IT tickets by emailing their support address, which creates the ticket for you.

Cheers, Martin

Arkadiusz Wroblewski · Answer

Hello @aglobig_ndieurope_com

Please address this directly with your IT administrators.

Just for clarification, we are Community members and Atlassian Users and do not have access to your internal Atlassian instance, configuration, or setup.

Best,

Arek🤠