Hi There, I looked around but didn't find anything in the knowledge base for this. I'm really interested in finding a solution/workaround to the Issue Collector Field Names Mismatch wit...
Hi, I don't know what happened, but Jira is not sending notifications suddenly. I try to send a test email but neither it works. Nothing from the SNMP file has changed. I also restarted J...
Good day to everyone. I wonder if you know about this issue. On my board, I have a task with 9 attachments (all of them are images) when clicking on the first one , this is shown...
Hi, I'm trying to make an automation rule to send Http request into external server, But it is failed, although it is done easily via Postman. No matter how i changed the Http request is was ...
We are using Jira Software and Jira Service Management. I am creating an automated rule to create a development ticket in Jira Software when a ticket from Jira Service Management ticket is set to a s...
Good afternoon, We have 4 Insight Object: 1. Impacted Customer 2. Products (all list) 3. Service 4. Equipement What we want: When selecting Impacted Cus...
Hi Team, Can we copy cascading first filed value to a text box in same issue after creating the issue ? Cascading filed : X Y Z X1 X2 X3 Y1 Y2 Y3 Z1 Z2 Z3 I need to copy the values X or Y or...
Hello, I am testing history changelog import using JSON files. It works perfectly with a Jira Data Center instance. I cannot get it work on the Cloud. Could someone confirm that it wo...
I'm want to see a previous completed sprint. I found out, that I can see the sprints in the velocity-report. But there I can nos select any of the sprints. Any idea why?
In get api the jql query should be added with the subtask which in review has comment with the github link how to write the query for that
I tried to acreate an account on Jira SW on the Atlassian/Jira SW webpage. I clicked on hide email from users by accident. How do I undo it? Or in anotherwork, how to unhide the email or share...
I have a client using JSD, and their user is set to EST but the client ticketing portal is displaying tickets in UTC... is there anyway we can make sure that is set to EST. The ticket creation and t...
We have a bi-directional integration between Aha and Jira for stories, tasks, releases, epics, etc. Currently, everything is working but the epic integration. We have it created in Aha but it is not ...
I am using Jira cloud for sheets for reporting and about every week I get deauthorized from using the plug-in. The resolution is pretty easy as i can just reconnect. However, I am also using the dail...
How do I represent a Story on the Roadmap that is part of the same Epic but will be developed in the future? (a new version of the app) The Roadmap lets me see the beginning and end of an Epic, bu...
We have begun to insert feature between EPIC and ISSUE. we link issue (story) to feature to epic. I have had organizations before that had a display option for feature similar to the option currentl...
We have changed the LDAP setting from on-premise to Azure AAD. After changing we are not able to login to jira instance. Throwing the error "Sorry, a communication error occurred while trying to cont...
Hello, I use Jira Cloud Premium I created a plan without specifying the "Team" in the creation window. I configured in my jira a team for my issues and I started a sprint for the current per...
Our Jira server is hosted on our local domain. We have root domain controller and local domain controllers also hosted on the same domain. We have other sites that connect to Jira and these sites eac...
I created a new screen for bugs. Within in this new screen, I reused some of the fields on the previous screen. When I saved the new screen and enabled it for the Create transition, those users...
Hi All, Have requirement on custom field to Auto Search entered URL present on previously created ticket's when a ticket got created. Basically we have URL field "Environment U...
Hi, We have integration Attachments ServiceNow to Jira (Bi directionally) using "Issue Update" event. Since we don't have "Attachments" events in Jira Webhooks. We have achieved attachements creati...
After updating a bunch of plugins, our Jira 8.5.2 stopped showing the default login screen (sitename.com/secure/Dashboard.jspa) and the menu entries in Dashboards, Projects, Issues, etc. are empty. T...
There is a solution available at: FAQ for CVE-2021-44228 | Atlassian Support | Atlassian Documentation So, no question remains.
Hi Experts I recently upgraded JIRA Software from 8.8.1 to 8.18.1. I was checking on email functionality and found that no data is coming in emails when we update jira issues - field names are showi...
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