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Jira
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--one of the service desk agents is unable to see tickets in queue though able to access via link also Trying to create different agent teams per organization. they get tickets by email so not sur...
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On clicking the left sidebar link, it should open a new tab. Is it possible?
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I am an employee from Business Solutions. One of our employees reported an issue where JQL is not working as expected. The reported query is: assignee = currentUser() AND status != Closed Howeve...
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How can I make it so that in Jira projects, agents don't see clients pulled from JSM projects in the "reporter" field, but only see agents? This is necessary to prevent the possibility of accidentall...
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authenticator link
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I submitted a request for access to Goals. Our Jira admin has confirmed that he approved the request and assigned the necessary permissions to our team and project. However, the system still shows th...
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Unable to open the SPACE, the popup shows, the SPACE is deleted or I dont have permission to access it
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I am the Org Admin of the STEC organization. There is an old unused Jira Cloud Free site: stec.atlassian.net. The site is no longer in use and I want it permanently deleted. The UI does not show t...
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Hi everyone, I'm using forge/bridge Modal when migrate from Connect to Forge. As you can see that there are extra grey spaces outside of the modal. How can I remove them, or there is any workaround f...
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Context: We are currently using Jira Service Management (JSM) Cloud and want to build an email-to-Jira integration. We followed the procedures based on this reference article: https://support.a...
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I'm still new to learning how to use the additional fields for Jira Automation since the fields I'm looking to update are not available in the "Choose fields to set..." drop down. Problem:&n...
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I am connecting the Create a new issue (V3) to a copilot agent. I am successful in setting up the tool 99%. I am receiving error" The connector 'Jira' returned an HTTP error with cod...
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We are having trouble creating new issues directly from plans. We'll create a draft issue on the plan, schedule it and add detail (such as start dates, due dates, dependencies, child issues).&n...
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The feature has linked stories and tasks "child of" link type. The children must be resolved (done/rejected status) before transitioning the feature to done/reject status.
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no puedo ingresar a Jira me sale error
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...esults:"); System.out.println(response.getBody()); The query results is blank Query Results: {"isLast":true,"issues":[]} Is it because the Java code is using an API token and it is a p...
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We are wanting to have a few statuses that we can set tickets to that will not count against our SLAs. I am not seeing an easy way to do that. Is it possible?
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Hello everyone, I’m using the calendar view in Jira Service Management to visualize issues based on their start and end dates. I have two tickets that overlap on the same day, but I noticed that the...
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Update: Feel free to view and vote for this feature : https://jira.atlassian.com/browse/JRACLOUD-97033 Unless I'm missing out on an existing request, it would be nice to include the ful...
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What's up with that? How do I fix this?
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Hi Team- I have issue a regarding my account. As all the rally stories have now been migrated to JIRA. The stories i created are not available and can't access. I have requested access that needs to ...
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Hi there! I am trying to generate a new monthly report for time logged against projects. However I am running into a problem, one of my users has 164 hours logged for the month of November. I'v...
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Hi Experts. We Have JIRA Data center (no cloud). And working on integration to CALM. But have a problem to sync JIRA Sprint to CALM Timebox. I'm using automation to sync data. Everythi...
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I created an account to test Jira, but no longer need to use the product. Every time I try to delete my Atlassian account, I get the message Your account can't be deleted because: User is la...
517 views 2 0 Deleted user December 16, 2025
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