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Filtering values ​​in the "Reporter" field in a specific jira project

Varvara K_
Contributor
December 17, 2025

How can I make it so that in Jira projects, agents don't see clients pulled from JSM projects in the "reporter" field, but only see agents? This is necessary to prevent the possibility of accidentally selecting a client as a reporter in internal projects.

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Dave Mathijs
Community Champion
December 17, 2025

Hi @Varvara K_ 

In Jira Cloud, the Reporter field is a system field, which makes it slightly more rigid than custom fields. By default, any user with the "Browse Projects" permission can be selected as a Reporter. 

The most direct way to limit the selectable users is to restrict the Create Issues permission.

Varvara K_
Contributor
December 17, 2025

No, you are wrong because in my project permission scheme, only agents are allowed to "View Projects" and "Create Tasks" features.

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