Go no access when opening ticket: You do not have permission to view this request <redacted - removed link>
Hi @Jiming Liu,
Welcome to Atlassian Community!
This would be a question for your JSM admin, this community is made up of mainly Atlassian customers and as such we do not have access to other customers instances.
I removed the link and changed the title a bit, this is a public forum so you should be cautious posting links to your instance.
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