my users are logged in using google sso. however the names do not show up properly. for example, one of my user has name James Doe, and emailid james.doe@abcd.co, it shows name in his profile ...
If I have a 100 user standard JIRA license and I pay say US$815 per month (US$8.15 X 100) and price of a 3rd party addon is priced at US$1 per user Should I blanket pay US$915 (US$815 + 100 X $1)&n...
I am trying to automate Release date data to populate on Target end date, on Portfolio Plan Target end date represent Release date data.
Hello, I encounter an issue in my tenant where non-IT people need to assume site administrator access, for example to be able to monitor global automations that are failing, but there is no way to p...
Hello, I am testing Jira Advanced Road Map. I don't want that my interaction as project manager notify all member when i compute an update of my plan. If I update my plan to get the new dead line ...
Hi - I am facing two scenarios here, I have created a Plan in Jira to see the sprints planned by the teams. I have created and associated the teams to the respective boards. Issue Source = Boa...
Hi, I'm trying to send webRequest to API with smartvalue variable (OrgID and GroupID below) and it seems that the smartvalue are not injected into the Jspn body. Tested when I explicitly pl...
Hello, in our Service Projects, we have an Automation that sets the Issues to the Status "Waiting for Customers" whenever an Employee makes a public comment for the customers. Now, we want to set u...
the Scriptrunner script which provides a kind of information (may be post adding a read only field) like how much time the issue was in an each workflow status until closed. if we can get so...
Hi, I've succeeded to create an automation that copies the lates comment to a new custom field called Last comment. The only problem I have is when there is a mention in the comment , in the copy fie...
Hi, New here and I'm not a coder so please bare with me. I'm trying to create a Structure to show in a column if some of our Features have dependencies with other Features (marked with 'blocks' and...
the Scriptrunner script which provides a kind of information (may be post adding a read only field) like .if we can get some kind of report that shows time in each status for issues. Something ...
How can customized elements like labels or tags be added to the requests column section of the Jira Service Management customer portal?
Früher hatte ich unten in einem Task bei den Aktivitäten immer die Möglichkeiten ein Arbeitsprotokoll zum Task zu erfassen und die gebrauchte Zeit dazu zu erfassen. Obwohl ich alle Einstellungen, Be...
Good morning, I need you to confirm a question I have in my head although I think I know the answer. Let's imagine that we have two Jira Cloud Sites independent of each other. In the event that a u...
Hello all, I would like to use issue links (like task A is blocked by task B) in a Jira Software project. Linking to issues in the same projects and ideally also other Jira projects (incl. Jira Ser...
Hello dear community, is it possible to evaluate or query the session duration of users in Jira? I would like to know who works with Jira and how. Is this possible via the Rest API? Best r...
Hello dear community, Is it possible, when an epic is closed, to prevent tasks from being created under this epic? Perhaps with an automation rule? Normally not necessary, but we have employees who...
Hi, I am trying to add a custom emoji to the Issue Summary via automation if they meet a condition in another custom field (application name), I found a way to do it with emojis that already...
Hi, I am trying to find the permissions for controlling a users ability to see the Teams and be able to assign Stories to a team or not. I know something, somewhere exists because our most limi...
I have integrated the audit logs in my SIEM tool but didn't receive the login/logout events in the audit trail logs. So, where can I see the login/logout logs in the console as well as from wh...
I have been added to a team and cannot see the sprint, additionally the owner of the team is not able to assign any tasks to me as well.. any idea on what could be the issue here?
I have a list of tickets in Jira , i want to get the updates of these tickets weekly on a google doc from the comments on the tickets , how can i automate it using the jira workflow automation?
The user has Jira access provided, the user is connected to a VPN, but he is still not able to open Jira.
Hi all, I want to filter the ticket which are created between Night time for the whole year? Such as, Date : 2023-01-01 ~ 2023-12-31 Ticket Created Timestamp : 18:00 ~ Next day 08:00 Can I ...
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