Disabled third party extension for Automation for Jira?

[Mkurama]

Hi all,

I'm facing issue with "Git Integration for Jira" when I create automation rule, I cannot find rules of this plugin.
This message shows up:

Note: I tried all the solutions and it doesn't solve yet.

[Prachi Bolar · Accepted solution]

Hi Mkurama,

Greetings!

This could be due to multiple automation plugins installed, which prevents Automation for Jira from detecting the third-party automation module.

Visit Jira Admin → Manage Apps → Manage Apps and uninstall the conflicting Automation Apps leaving on the intended Automation App installed.

If you still facing any issues, we request you to raise a ticket here: https://support.atlassian.com/, and our team can further take access to your instance and check this further

Thank you,

Prachi

[Mkurama]

@Prachi Bolar , Thank you for your reply.

Actually, the automation app installed is only "Automation for Jira".

[Mkurama]

@Prachi Bolar 

Sorry, it was my fault. I didn't apply free trial license for the plugin.

Thank you for your support.

[Bill Sheboy · Accepted solution]

Hi @Mkurama 

Are you trying to find all automation rules which use that trigger from the plugin you have disabled / removed?

If so, please export all of the rules from the global automation rules page in site administration and then search for that trigger in the JSON file to find the rules.

If you mean something else, please clarify your question.

Kind regards,
Bill

[Mkurama]

@Bill Sheboy , Thank you for your reply.

No. I tried to create automation rules of the plugin and it shows as disabled or removed.

[Bill Sheboy]

Please check with your site admin as it seems the plugin is disabled.

[Mkurama]

@Bill Sheboy 

Sorry, it was my fault. I didn't apply free trial license for the plugin.

Thank you for your support.