Bonjour, J'ai créé un projet avec beaucoup de champs de l'addon secure fields. Cependant, quand j'essaye de mettre des règles automate sur ces champs. &nb...
I installed the add-on plugin I downloaded from the Atlasian marketplace. But I modified the source code(.js) for the plugin. Even if I uninstall and reinstall it, it works with the version I insta...
I am looking for a way to prevent the accidental closure of a sprint before its scheduled end date in our Jira setup. In our Jira instance, admin access to the team board is granted to specific ...
Hi, I've looked, but maybe not using the right wording to find, so thought I'd try asking this amazing community of folks for some help. Scenario: I have 6 Projects all using these fields (they wi...
Hello I install Enhancer plugin for Jira (version6.7.5) and when I delete issue faced problem. I install this plugin before and this error display and prevented deletion. Do disable any modul...
I am using this gadget using a filter. I filter the results by a specific group, in this case SaaS Operations - App Support . And I set Days previously to 360. I get a bar chart with is...
I created a context on an existing JEP - Amount of time till first reponse field to specify usage on a specific JIRA Project. Upon doing so, the Global Context stopped working. Looks like this is an ...
I am using this gadget to break down issue resolutions by user. I am a Jira admin and I have created several groups. I need to take users from a group that I have defined. However, I do not see thes...
Hello Team, On the Dashboard, in the Enhancer plugin gadgets Save & Cancel tab are shown without name.Showing only square box JEP Ver: 5.19.0 Please look in to this & provide the solution ...
Hi, I am planning to upgrade JEP with latest JIRA version.Before the upgrade I need to know Roadmap/Future plan to release of JIRA Enhancer Plugin. Please let us know when you are going to release ...
We are using the JIRA Enhancer plugin for defect management purpose.In Time between field We have set KPI as a Resolved_to_Closed custom field. While doing the defect analysis we observed following f...
Hi, is there any link feature between JEP and Confluence? Are there JEP widgets for confluence? Many regards, Lars
I have a commercial license but I keep getting this error in the total time to process field. I have re-indexed and tried entering the license multiple times. No luck.
I am looking at the Enhancer Plugin. It appears as if the enhancer plugin includes the TTS plugin functions. What functions or features does the Time To SLA plugin have, that the Enhancer Plugin does...
Hello - We're attempting to use using the JEP custom fields (time between 2 statusses) to measure cycle time for multiple stages of work on issues. No trouble setting up the custom fields and ...
Hello, Users at my company want to filter issues by SLA status via JQL. They used these queries: "SLA indicator" ~ MET "SLA indicator" ~ EXC. (I shortened EXCEEDED to EXC in order to safe sp...
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We are successfully using JEP as reporting tool for our support projects. We have designed a common workflow for all these projects. Now my customers demand different SLAs per project, as different c...
My colleagues have can not figure out how the JEP dashboard gadgets calculate their results exactly. Is there some detailed documentation about this? In particular, they doubt that the results of the...
JEPv4.8.2_Gadgets.pngWhy all the JEP's dashboard gadgets are not displaying correctly. Please see the attached screenshot. JEP plugin 4.8.2 and JIRA version 6.4.11
Hi Team, We have enable service-desk and configured SLA's to define the priorities. After that we noticed in few tickets "Response Time" custom field which is been created by Enhancer plugin ...
For example, if you use a different status instead of re-opened. We would only use re-opened if the defect fix or story had gone all the way to production and was re-opened, so that's rar...
Dear all, Anyone could help us? Can we export (excel sheet) JEP Custom field like "Time between " ? Many thanks.
I have installed the trial version of the enhancer plugin to our prod instance to test this tool to create SLA targets for our teams. However the SLA countdown results appear to be wrong – they alway...
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