I have a service project that clones tickets into a software project. I want any comments that are added(After the clone has already been completed) to the parent tickets(ProjectA) to be added to the...
I have a Lambda function used to generate authentication token, and planning to integrate it into our Jira automation rule. However, I can only see a option of "Run a AWS SSM Document". Is there any...
I've created an advanced roadmap from a query from an initiative. I'm using: Parent = HA-1025 This pulls all of the epics that have that parent, but I want to see the child issues of those ep...
Hi, I want to notify dev team, before 15-20 hours (I scheduled automation twice per day) Max date to first response. If time has passed I want to create another automation with comment "Time is pas...
Hi Everyone, I'd like your help in identifying what could be wrong with the following JQL: project in ("PROJECTS NAMES") AND issuetype = EPIC AND resolved >= 2022-04-01 AND resolved <= 2022-0...
Dear Community, I would like to make a custom field, which doesn't appear on the project screens, but the actual content I would like to see in reports. This field is fill by an automation, I write...
Hello everyone, I am looking for a way to automatically generate a checklist after creating a ticket. The list should always be loaded directly and contain a predefined Definition of Done - i.e. che...
I'm trying to require the new Parent field on the Create screen only for bugs and stories. I'm using JMWE on the Create transition. My JQL condition is: (!!issue.issueType && issue.issueTy...
What type of scripts or what programming languages should I use in ScriptRunner and cPrime?
Is there a way to change the value of custom field values so that when I group by that value I can ensure the most important items are always at the top? For context: Using the timeline view, we g...
I would like to mark all the tickets in a release container to be marked as 'Released' status after I click 'Release' button against that release container. I came across the automation rule option ...
Hello, I have done my research online about how to add an user to multiple tickets at once, but had no luck, please advise if you have any idea. We have been using a project which serves as...
Something has changed in the past day or so. When GET-ing a ticket from the Jira API, JSON is returned which contains "self" property that should point to a valid API URL for the ticket. The commonly...
I need to put a setting/automation in place whereas: When I transition a ticket from any State to On Hold or Blocked Then a comment dialogue pop-up should open So that the user is reminded/forced...
I'm trying to create automation to calculate custom fields. My current scenario is I have 3 different fields with dropdown values. If the dropdown has a certain alpha value it's equal to a numeric va...
I am trying to sync Jira tasks duedates from Jira to another task managing tool/datatbase/application called Shotgrid. To do that I need the jira field_id, which is apparently "duedate". ...
1) ¿Se puede conectar el correo electrónico con la plataforma para que los comentarios con los clientes no se pierdan y queden ingresados en la tarea o requerimiento? 2) ¿Se pueden enviar correos au...
It appears that Epics are being replaced by Parents. Here's a screenshot: It looks like all of my tickets have been modified to move the Epic value to the Parent field. That would be fine...
JIRA Cloud > Company Managed Project > Templates for JIRA When creating a new Issue (Story or Bug), I would like to auto-populate 2 custom fields from the Parent (Epic) down to the new Story.&...
Hello, I am hoping someone can help with me with the smart values needed to build an automation rule. The automation rule will trigger when an issue is created. After going thro...
In automation, if you're triggering on an issue update, is it better to have a separate rule for each field that you're interested in that got an update, or should you have one rule and if statements...
I am able to use automation to act on the event of a commit into github, but I can't figure out who did the commit. It is NOT the initiator as that is blank. If I go to the issue and click on ...
I have set up appropriate email notifications when an issue is created but the link brings you to the board and not directly to the issue, nor does it highlight the specific issue. This isn't efficie...
Hello Team, we recently upgrade our jira & confluence instances to datacenter versions. Both are too slow after upgrade could you please tell us if something is wrong these versions?...
I have had several users (Organizations) complain that they are not receiving email notifications when the Jira ticket is updated. Also, the same complaint from our internal team on occasion. A...
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