The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Not able to add attachment in Comment box using "attachment" icon.

Pramod.Kumar.Ojha
June 3, 2024

When clicking on attachment icon in comment box. Its getting disappeared.
I want to attach a file from Edit screen only. But not able to do. Please help me on this.
I have shared 2 screenshot where first one with attachment icon and other screenshot where its gettnig disappeared after clicking on it.image.pngimage.png

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Klaudia Schön_Deviniti_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
June 3, 2024

Hi @Pramod.Kumar.Ojha !

First of all, please verify whether you have Attachment field included in edit screen. If so, maybe do you have any property where you (or someone from your company) have restricted adding attachments in a specific status?