Hi, All widgets in our Reports tab stopped showing data around 23 hours ago and haven't updated since. Deleting or recreating widgets doesn't help. The default widgets on the 'Summary' ta...
Hi, I need help understanding how to create a new Jira Form template that can be manually attached to an existing work item (issue), rather than one that automatically creates a new issue on submiss...
I'll first preface this by saying I understand that Jira Server is out of support, so hoping the community can help shed some light on a permissions issue. We have a trio of given projects, ...
I cannot delete my Atlassian account because I am listed as the last billing admin with active entitlements, but I cannot find any subscriptions. Please remove me from all billing accounts or list th...
I'm trying to create a JIRA ticket based on the answers from a Slack form (part of a Slack workflow). However, it throws an error if I try to use the answer to a multiple choice question. Is...
Any recommendations in Jira to allow the selection of multiple teams on a single work item. multiple teams not users nor groups
The published view of my roadmap is not rendering the status field. This is the only field I can reproduce this issue with. Is there something I can do to resolve this?
Issue: I attempted to consolidate duplicate custom fields using CSV export/import, but it failed because team-managed project fields are scoped to that project only — they cannot be mapped or shared ...
Hi Support Team, I need assistance with recovering my original account and Super Admin access. Our team is currently on a free plan and actively planning to upgrade, but I have been locked out of m...
I want to create a customized column and within the formula make a reference to an already exsisting custom column. I have a column called "Done" and want to get the value from that for each row and ...
I have multiple instances of Jira and they are typically have different stages of features rolled out to each. noticed one instance has lost its ability to change to detailed view normally shown in t...
velocity chart should only display relevant sprints . do not want data of other irrelevant sprints to be displayed.
I created a new issue type named - Carryover. Then I tried to make an automation, when a standard issue - task - is set in a status, Jira should make a new issue of type Carryover. But there is the ...
We're exploring Jira for managing recurring operational work in a service-based business rather than traditional software development projects. Some examples include: Customer requests and follow-...
Dear Team, We would like to explore the Jira ticketing portal for our organization. Could you please assist us with the setup, licensing options, and key features available? We would also appreciat...
Hi Team, I’m building a solution in Jira using Forge. Use Case I have four fields: State (Text field) City (Text field) Pincode (Text field) Status (To-Do, In-Progress, Closed) Expected Beh...
Hi Team, Hi everyone, I’m building a solution in Jira using Forge and need help implementing dependent dropdown fields with two-way dependency. Use Case I have two dropdown fields: State AP T...
Dear Support Team, I was able to use Jira without any issues until last week. However, starting this week, I was suddenly logged out, and when I tried to log in again, I was redirected to ...
We are currently implementing OAuth 2.0 Authorization Code flow for authentication with Jira Cloud. As part of our integration, users are redirected to the Atlassian authorization page, where they s...
Hello, I’m looking for feedback on setting up a Jira organization for a platform product and engineering team. We are a small SaaS company with 4 developers split across 2 teams (Core/Backend and F...
Hi all, I'm looking for advice on handling inbound emails from request participants in JSM. The problem: When the Reporter of a ticket replies via email to the project email address with the issue...
We are implementing OAuth 2.0 Authorization Code flow for authentication with Jira (Jira Service Management / Jira Cloud). During the flow, our application receives an authorization code after the u...
I have added a custom field Revised Due Date field in the List. So in the timeline I want to show the bar between old due date and Revised Due Date in different color
Did JIRA Cloud changed the UI recently? When I run a filter, it will show about 100 Epics. When I click on the epic, I want to see the whole epic, not just a panel. There are optio...
We work for IT team and get escalated tickets from service desk and many of them require manager or/ and security team approvals. can we have multilevel approvals in Jira? example flow > we get t...
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