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Jira Service Management
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I have a simple automation to log 0m work when an issue is updated, but only if the initiator is in a specific group. If the initiator is not within the group, the automation fails and I'm notified. ...
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Hello, we'd like to issue a service desk request within a Backstage developer portal that is using Microsoft Azure Authentication. What would be the best option to achieve such a goal? Thank you.
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Hi All, We have just recently moved to Jira Cloud and have an issue where we want all the contacts (associated with an organisation) to be notified when a) a new ticket is created and b) on every up...
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Hello people, I'm looking for an integration between Jira Service Management and SharePoint that allows the agent to easily send an 'upload attachment link' to the customer. Use case: requesting at...
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Hi together, I want to change a object attribute value. The value of this attribute is a reference to another object. My Script is working till that line I want to update the Asset When executing...
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We know that bitbucket cloud provided very basics of using seach regex or wildcard , facing issue in search a string having the couple of forward slash. Below is the example when we search something ...
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hello guys, do we have any documenation to integrate between Atlassion and Tanium ?
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Hello, Trying to export our external customers last activity date with no luck, In the admin view i can search a customer and see their last activity date, however when i export it only shows added...
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Hi There, I hope someone can help me with this: I want to create an automation that when: there is a new comment or reply from a customer to a Closed/Resolved issue, automatically creates a ...
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Currently I have customer notifications set for everything (create, edit, resolve reopen etc) and of course some people say they are too many email notifications. Is there a way for individual ...
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Whenever I mention my clients name or use their acronym in my email outside of Jira somehow it generates a service request. I'm guessing I mistakenly linked something to my email that creates the tic...
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How do I Create a Helpdesk System With Slacks New Workflow System. It always seems to error out when I try running.
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I would like the comments, activity, details to be in ascending order. I do not like the oldest being on the bottom of the user's screen.
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Tenho um projeto que preciso de permissão para terminar de editar e conceder acesso ao cliente para usar o portal, mas a pessoa que poderia me dar permissão para fazer isso não está mais na empresa. ...
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Hi Team, Does anyone have configure there Jira instance to provide the access to the Jira project where partners or ISV can able to create and access the issues they created but does not able to ac...
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...nd from the product pick lists I chose the products our Company uses. I selected Jira Service Management from the pick list. Jira Service Management does not appear in my public Community A...
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Hi, I need to find out who and when cancelled a subscription to a specific app in Jira cloud. Is there a way to get, for example, log with this information? Thank you. Martin.
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When I try to logout from the Portal, I get this message.
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Hi, The Customer Requests View in the portal contains Columns that I would like to eliminate or change. I originally put them there but cannot remove them anymore. I am the admin and followed this ...
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We are planning to use Jira Work Management to plan and manage our projects. We also plan to use ActivityTime;ine to manage our resource capacity etc., and are investigating the ProjectWor...
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Hi, I've created various queues on a project based on request type and status, which work fine to show agents the various open tickets coming in. However, what I would also like is an "All requests" ...
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Hello Everyone, Does anyone here have any prior expertise with migrating the notifications of the JEMH Server/Data Center to JEMH Cloud as there are certain limitations with JEMH cloud. Would s...
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Hello all, Recently we have had a few occasions where some of our users who we know have previously raised queries through Jira are being told that they no longer have an account set up. However, w...
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Hi, How can i create a QR code to navigate to my project and make it click the "create" button. for the JIRA mobile app. I want the user to only have to fill in the fields in the "create" for...
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Hi, I am new to automation and I am trying to find a way to send different emails using just one automation based on a JQL output. I have a JQL issue lookup that looks something like this: (projec...
Atlassian Community Events
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| July 11, 2025 4:42 AM PDT |