Automation Time Tracking

[Richard Branch]

I am new to Jira so I am still learning.

I have taken over a project where users log completed tasks through a portal. They log the times they start and stop each task. I have a piece of automation that calculates the time taken and this is displayed in the description in hours and minutes.

Is there a way to automate this so it is added to time tracking?

[Ste Wright]

Hi @Richard Branch 

This is possible! This should work (I've not included the Trigger/Conditions as I assume you have those from the other rule):

• Action: Create Variable
  • Name = dateDiff
  • Smart Value = {{issue.customfield_123.diff(issue.customfield_10456).minutes}}
• Action: Log Work
  • Time Spent = dateDiff
  • Date Started = {{issue.Work Start}}

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A few notes on this rule:

• For the Variable, I've used the Custom Field IDs - 123 represents Work Start, 456 represents Work End
• I've set the Variable to minutes, as this is the default time unit in my instance - and it makes the Log Work action simpler. If your default time unit is different, I suggest setting it to whatever it is (eg. hours, seconds, etc)

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Let us know if this works for you!

Ste