Community resources
Community resources
Community resources
- Community
- Q&A
- Jira Service Management
- Questions
Jira Service Management
-
Are there any plans to make the asset CMDB data available via Data Share?
-
Hi, thank you for the demo. I have a few questions about our specific scenario. First, we have 3 separate Atlassian instances,one with JSM Premium and two free Jira Software instances. Wha...
-
My company uses Jira and JSM (cloud based). Currently people in the company can raise a ticket in JSM to ask something to be changed by our Salesforce Admins. Through "magic" (automations...
-
In one of jsm project organization fields are getting populated on the basis of reporter email address. Same organization field not working for other jsm project. There is no.project automation...
-
Buen día,Actualmente facturamos mensualmente dos productos: Jira (Standard, 12/12 usuarios) y Service Collection (Standard, 19/19 usuarios), por un total combinado de USD 558.60 al mes. Sin embargo,...
-
I need help transitioning an org admin role from an employee who has left the organization. How can this be done?
-
Opening our Atlassian Studio workspace fails with the generic error page "An error occurred – The server encountered an error and could not complete your request." This happens on both /landing...
-
why does THis link https://community.atlassian.com/learning/certifications/jira-service-management-w
Why does this link https://community.atlassian.com/learning/certifications/jira-service-management-with-AI-fundamentals just loop me to this link https://community.atlassian.com/learning/path/get-the...
-
We have identified a visibility issue regarding the "Analysis" field on the customer portal. Currently, internal agent notes are being exposed to the end-users. Current Behavior: The "Analysis" f...
-
Hello, I have a question about the backed up content of your app "Atlassian Backup and Restore". Based on the information given under https://support.atlassian.com/organization-administration/docs/...
-
In One of our Assets Schemas we have an End user object type that houses a Jira ID. That object resolves for a select few users and not others. When I mouse over the "Unknown User" tile it gi...
-
Good afternoon, After the UI change our setup to quickly log a ticket has changed. We use the create button at the top of the screen in JSM > custom request types that function as templates...
-
Hi guys, I have a question. Which report is the best solution to show the time to resolution for all tickets? I don't need the resolution average. I am currently using the average, but it doesn't wor...
-
Hi I wondered if you could help. We have an issue with our People Scheme. We use the Object Classes and we have a scheduled task that works with our Entra platform to sync our users from En...
-
How does Jira SM cloud version work with import in Assets? I have made an import for assets in Jira SM. It works fine the first time, but when I delete the imported file and I run Import again...
-
I am unable to make my form link a public URL. I want our customers to directly click on the URL > fill the form > submit , i do not want them to login into JIRA and later click the form...
-
-
Rovo is telling me there is a setting that I can toggle on to allow customers to comment on other customers tickets within their portal I can't find this setting? You need to go to the Custom...
-
I am seeing some interesting behavior, and I am not sure where to see how notifications are firing. For instance, if I have a notification set to notify assignee and group field for the "you're...
-
Bonjour, Je souhaiterais mettre en place un fonctionnement permettant à tous les clients d’une même organisation de partager automatiquement les demandes créées dans Jira Service Management (JSM). ...
-
Post Functions(事後処理)のメニューを表示するアドミン権限が 知り たい 。
-
Hello Jira Team, I would like to discuss potential enhancements to the Jira process for opening Storage and Backup cases. Could you please let me know who would be the appropriate person or team to...
-
Here are the steps to reproduce. Pretty sure this may be a bug: Create a form/request for a portal For one of the text fields, set the 'default value' to something. Make sure the key i...
-
{ "name": "mcp-server-dev", "description": "Skills for designing and building MCP servers that work seamlessly with Claude — guides you through deployment models (remote HTTP, MCPB, local), tool de...
-
Does anyone use NinjaOne and successfully imported their NinjaOne data into Assets with Data Manager
We're trying to import our NinjaOne RMM data into JSM assets through Data Manager and are at a bit of a loss. We want this to be automated and have zero human input but aren't sure how to do this wit...
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 25 | |
| 5 | |
| 5 | |
| 4 | |
| 4 | |
| 4 |
| Subject | Author | Posted |
|---|---|---|
| July 29, 2026 7:47 AM PDT | ||
| January 17, 2025 6:37 AM PST | ||
| January 16, 2025 9:24 AM PST | ||
| January 14, 2025 5:27 AM PST | ||
| January 13, 2025 8:41 AM PST |