Community resources
Community resources
Jira Service Management
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...ustomfield_30216') // New ALT-A Account Assigned due to Name Change def uAssigned = getFieldById('customfield_33347') // U# Assigned accountChange.setHidden(true) iscAccount.setHidden(true) adGroup.setHidden...
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I am seeing the for Jira Service management (premium) each person who is added to it become automatically an Agent and addition of each agent is felt on the bill we pay. I'd like to remove s...
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Hi, How to get the Edit issue copy text from another field how to get into the Automation. Please find the attached screenshot and how to get the Copy text from another field. Thanks,
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We are trying to setup a Jira Service Management Portal where customers of our product can submit bugs or feedback on the game we are making. The end goal would be to have a portal available...
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Jira Assets comes with a default Services schema. It seems it has some benefits, for instance cross-product integrations (for instance with OpsGenie). nice integration within Jira Service Managem...
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I have set the right format in look and feel but can't see that format in my project. It's still in AM?PM format.
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Hi Is there a possibility to match bold value with JIRA regex?
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Hi, I'm looking to automate creating a new issue on project 2, when project 1 is transitioned to a given status. I appear to have done this part as it works as I want it to. However, part of the aut...
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Is there a way we can configure Jira dashboards, by giving top-up query? Say, I will create a dashboard with gadgets showing some data. Is there a way I can see filtered data by giving extra q...
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What are the similarities and differences between Jira Service Mgmt and Jira Work Mgmt products?
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Greetings! I searched old threads but couldn't find a solution to the problem I face. Goal: Automatically create an issue in Jira Software when a JSD issue reaches a certain status. Problem: ...
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Seems easy, but it doesn't work. I tryed to enter manually my mail too and I receive nothing.
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I'm created a new portaland connection request in Jira. When a customer gets an email in order to approve or reject a request they have a link to a task, they open a screen with all the request info ...
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Hi, I want to setup an overview for tickets which are pending within a team. Is this possible? (Currently one only sees own tickets) Regards, Bas
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From this morning, I can not create ticket . when clicking on Create button, it does not response. Have tried Incognito mode and clear cache, disable all extensions but nothing works :( Pls he...
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Hi all, I've followed this page thoroughly, https://support.atlassian.com/jira-service-management-cloud/docs/allow-anyone-to-view-knowledge-base-articles/ to enable anonymous access on my knowl...
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How can I get a box/prompt to appear in the Portal when an approver declines a request so that they are prompted to add a comment? I need to provide feedback to the reporter about why their request ...
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I am unable to see Insight or Asset for my one atlassian page - Projects - Jira (atlassian.net) It was there a week back or so and now its not there anymore. Please can you assist me in ...
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I wanted to know if we suggest Asset Discovery, is this something that is supported by atlassian? There has been discussion where its told that asset discovery add on will not have any further patch...
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POST /rest/servicedeskapi/request with error sd.request.create.error.failed.msg (HTTP Status Code: 4
Did anyone have this error message? I am trying to POST a request using the API, adjusted the payload with all the required fields but I am still getting this error and have no idea of what ...
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Hello all , How I can customize the QUEUE for single user in the same project and this queue doesn't shows to other agents in the same project.
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I am trying to log in to the GitLab site but it says gitlab.com is blocked.
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Hi, I am using the Jira service desk server, I am using API to invite users to my project, when I do that, one email is sent to customers by the below content, how can I customize it? Hi, ...
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Hi all, We wanted to have a backup of all our KBs in Confluence. I know that I could export a page to either Word or PDF. But that is one page at a time. We have almost 300 pages that we want to exp...
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