Community resources
Community resources
Community resources
Jira Service Management
-
Hi, I have created an advanced custom field of type "Assets Object". This field takes information from "Assets" (say "product A" and "product B") and displays it in the portal. This works all fine,...
-
I have a requirement from my team to show the status of tickets for a certain ticket type on an internal webpage. I need to display the tickets in the form of a table Status, Key, Created...
-
Hello, I've looked at other tickets here trying to find guidance but ultimately I'm still not able to add specific fields to the "create issue" screen. Can you please layout the ste...
-
HI Community, I have been searching and I am not able to find the exact match for our us. We run 3-4 times a process (Release Management) that currently is out of JIRA, but it could be a way of inc...
-
Good morning all! We have a manual trigger for a specific project. After this change on manual trigger shown in the action button, a user has complained that it is not viewing the rule in t...
-
Hello, I want to set up a notification delay for when a ticket is created. I want a set a 3 minute delay from when the ticket is created (via email) to when that reporter will receive the noti...
-
Good day. My team is receiving a JSM request from another partner team in our org. From this request we create a linked issue. I am able to successfully copy the Request Participant list from the pri...
-
I am having some problems with the simple Connect "Hello World" example. I have set up ngrok, run the server and tested the server locally through the ngrok tunnel. The app installs fine, but I canno...
-
I would like to edit field that we have in a form that changes a form when you choose it as a choice after one of the mandatory fields. I want to rename it and understand why the choice d...
-
I want SLA's for the issue type "support" but not for the "issue type "new feature" I've configured the support one but have found that the SLA also applies to the "new feature" issue ...
-
Hi, I have an issue with JSM Project as I'm trying to grant access to users with no license. Within the projects settings, I've added my personal e-mail address as a Service Desk Customer b...
-
Hello, We are currently looking into the possibility of using Jira Service Management in the Data Center version. Is it possible that assigned task types can be changed during processing and thus a...
-
Hello everyone! Could you please advise on how to stop scammers from creating dozens of tickets via script? Thanks!
-
I want to design a project for service management with my own necessary fields. How can we do that?
-
I am an admin for a Jira project at Team level. I wish to have a Board with status Todo till Done. I wish to have another Board from Done till Released to Production with different workflow set. ...
-
Hi Everyone! I need to add a new user. Invited him under Administration/Directory/Users; everything is like with our other users. Once the invite had been sent out, he confirmed it via the link re...
-
Hello to all I know that the Embed a widget feature exists in the jira cloud , but I want to know if I can use the Embed a widget feature in the jira data center?
-
Hi ApplicationUser has prop "directoryID" and we can check what is it directory - local or any other catalog But Group hasn't this prop How we can get catalog of group Jira? Without select by tabl...
-
I want to find the plug-in tool tracking the different project's workflow in the same place. In another word, we can track the big picture of a number of projects we are concerned about. anyone knows...
-
Hello all, we're using the Jira Service Management in the cloud. I have added an external partner to a project and would like to hide the internal comments from him. I only managed to avoid th...
-
I recently upgraded my OnePlus 7 Pro to Android 12, and I am experiencing an issue as follows: I use the Opsgenie app, which has the appropriate permissions to bypass the "Do Not Disturb" mode (altho...
-
Hey everyone, we tried using the issue collector on one of our websites but jquery gets blocked by almost all Adblockers and since everyone uses them, not really helpful. Is there a prebuilt workar...
-
Hi there, we are planning to rollout a jira service desk (it and facility management) to nearly 200 employees. We even want them to use third-party-apps like choosing their asset while creatin...
-
I am working on Post-Incident Review, and want to export the details to PDF, but how can I add more fields to it -- to the Incident Summary Export Page? (see screenshot below on comments) &n...
-
It looks like it may not be possible without a third-party solution but figured I'd ask the community. It would be really nice to have custom notifications for the Admins/Agents just like we...
Atlassian Community Events
| User | Count |
|---|---|
| 41 | |
| 17 | |
| 9 | |
| 9 | |
| 8 | |
| 7 |
| Subject | Author | Posted |
|---|---|---|
| 10 hours ago | ||
| 10 hours ago | ||
| yesterday | ||
| yesterday | ||
| Tuesday |