Subject: Assistance with Querying Related Object and Attribute in Project
Description:
Hello Support,
I am currently facing an issue with querying a related object and a specific attribute in my project on Jira Service Management. Here are the details:
• Project Name: WCG Client Support
• Specific Issue: I need the attribute Country to be displayed every time the Study Site Personnel is selected.
• Current Setup: The agent selects the Study Site Personnel object to add the site, but the Country attribute is not available within this object. The Country attribute is only available in the Site object.
Request:
1 Ticket Update: I need a ticket to be updated so that when selecting Study Site Personnel, the system should automatically retrieve and display the corresponding Country from the related Site object.
