Community resources
Community resources
Community resources
Jira Service Management
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Hello, We are investigating the possibility of using Jira Service Management in the Data Center version. We have some question about creating tasks using the "Create" button? 1. can this be config...
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We have imported all the asset information from Intune into Jira Assets, with a csv import.. I am looking for an option to automatically update the information in Assets if something change in Intune...
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Hello, We are investigating the possibility of using Jira Service Management in the Data Center version. We have some question about thread based communication: Are there any addons available for ...
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Migration assistant is not detecting this project, need a workaround
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We currently use Atlassian Products for ticketing and service requests and would like to learn how we can leverage and migrate our PagerDuty on-call application functions to OpsGenie. Our Atlassian ...
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Is it possible to request a copy of our system's database, so that we can work on it in SQL?
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Why is Change Management Freeze window allowing Change status to start(Implementing) and complete Shouldn't creating freeze window not allow any changes to go through during the specified ti...
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I would like to export a list of all teams registred in Opsgenie whit the services they own.
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Hi, I am trying to create an issue with an insight object customfield using the REST API. The format of the customfield: "customfield_XXXXX": [ { "workspaceId": "abcd", ...
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we need get jira certifcation to add into to the Personal and Root Certificate Stores on BeyondTrust Resource Brokers, this is to integration jira with BeyondTrust. Where we can get jir...
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Sometimes, it is necessary to use the department or location the user belongs to in JQL filters. Natively this option is not available in Jira even if this value is present in the user's profile. ...
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If so, vote here! ;) ---> https://jira.atlassian.com/browse/JSDSERVER-12714 Hello, I don't know about all of you, but I find myself and my team often moving tickets back and forth between tw...
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Hi, I have a request to link our JSM instance with a client so that both of us have access to update and visibility into an issue. Essentially, the client will enter an issue into our portal and ra...
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UPDATE: Thanks for all the sign ups! We are now full for Premium customers. We are still looking for any customers on Free or Standard thinking about upgrading. ---- Hello JSM Community! 👋 I’m...
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Hello everyone! I would like to get more insight into the performance of my service desk, and getting a report of some metrics would be great. However, the built-in functionality seems unable to pr...
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Hello, I built an automation to fill in the org field but it is filling in the org field with a customer name when I'm the reporter. It should only fill in customer name when the reporter is...
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I want to always create the slack channel when an incident is created. Is this a feature?
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Hello, We are investigating the possibility of using Jira Service Management in the Data Center version. We have some question about communication from sub-tickets: 1. when comment is sent in sub-...
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Hey everyone - I would appreciate any help you can give. I want to populate the Approvers field with the value of a user from a selected Project Role in Jira (JSM) Cloud. However, the person in the p...
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Hello, We are investigating the possibility of using Jira Service Management in the Data Center version. Are there any additional costs associated with the test environment? How does deployment fr...
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I am not able to edit the fields - Assignee, due date, effort and few other in the ticket. I was able to do this earlier before the JIRA migration happened last week. Can you please c...
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We are testing out Opsgenie with a CheckMK integration. In the integration documentation it states that there should be a Responder field that we can use to assign alerts to. Without assigning a...
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Can I hide a custom field in a View screen if it's empty?
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Hi. when a comment is manually added on an open service request then an email notification is sent to the reporter (if "share with customer" is selected) the assignee and all Requested participants w...
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I want a editable 'Team' column so I can assign a team to a issue in this view without opening the issue. In the column 'Assignee' it is possible to click on it and choose so maybe in Team as w...
Atlassian Community Events
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| July 11, 2025 4:42 AM PDT | ||
| July 7, 2025 4:56 AM PDT |