Community resources
Community resources
Community resources
Jira Service Management
-
Hi Guys How do users (not admins) view workflows (just view not change it)? Sorry been clicking everywhere but can't find anything! KR Shan
-
Hi there! Hope everyone is well. I have a question where I hope someone can help! I am looking to add a user to JSM however I only want this person to have access to a certain customers tickets, is...
-
Hello Community, Is there a way to move all assigned issues from one user to group of users utilizing balanced workload rules? Is this possible? Regards
-
We use Jira Assets to set up a CMDB. We have several IT-teams, to avoid that everyone has access to all objects, we have made a object type per team. But in this way it is not possible to do a search...
-
In opsgenie, when a team is added as a responder, everyone on the on-call schedule is notified. Ideally, I would like opsgenie to notify only the person on call that week. I'm unable to figure...
- Question
- opsgenie
-
I am using Slack workflows to create a Jira ticket from a Slack form. I have mapped all the fields from the form into the various fields in Jira. We have some field validations in place...
- Question
- custom-field
- halp
- jira
- server
- slack
- +1 more tag...
-
Hi Team, Have 3 projects Project A Project B and Project C Need JQL such that Linked issues of Project A and condition is those linked issues (All types) must b...
-
Greetings to all. I'm trying to find a way to schedule calendar notifications automatically. I want a shared calendar for all of my projects so that I can get notifications when plans are ready to e...
-
In the help center we just get the reduced activity view of a request. But we would like to see all the informations we see in the agent project view. Is there a way to change the display sett...
-
Hey there, guys. I have a question for you all about a problem I am facing. I am trying to find a way to assign a value to a custom field based on a reporter's email address. Using the excell...
-
Hello everyone, I would like to automate the notifications in a calendar. In this case I would like it to be a common calendar for all the projects I have created, where I can receive notifications ...
-
I added a customer .. as per customer add steps in JIRA. But customer is unable to see the requests/change requests raised for a project. It is always showing access denied. He doesn have a JIRA acco...
-
Hi There, Is there anyway we can get the users who are not actively using the Jira Cloud for the past 5 month in JSM? Suggestions?
-
I have a heartbeat set. The email is correct on it. It should trigger every 28 hours if no email ping arrives or if no alert arrives. It has now been several days since the process which is supposed...
- Question
- opsgenie
-
We have clients generating service requests, which are being linked to asset objects in service management. As part of service, we upload service reports to the service request. I want to be able to ...
-
Hi Community! Has anyone created a data connection to NetSuite so that you can link data in Forms? Based on what I can see I need to provide consumer key/secret and token Id/secret, and I don't see...
-
I am looking to have an e-mail sent to a team if a certain radio button is selected in a form. And attach the form in the e-mail. Can't seem to get this set up in The form or in the automation. Is th...
-
Hi there, I've tried several time to import a csv into jira to generate multiple tickets in bulk. I've read up on the workflow, gone through matching fields, etc. but it creates all the tick...
-
Hello, I want to remove the "Create this request on behalf of" on the top of the request form on the portal, do you know how to remove it ? Also, I'm wondering if it's possible to...
-
Our issue view shows General information, then you must click the tab Contact to view the Contact information. We would like to see all of this information at one time in the issue view. Has anyone b...
-
...rowse Custom domain Multi-language support (with automatic translations) Automatic translations are optional, as long as there is support for a language switcher Public KB Preferred b...
-
Hello, I am trying to create an automation for updating the due dates. We have epics with child tasks and their subtasks. The request is to change the due dates on all these issue types if an...
-
We are building KPI dash and would like to include average star rating on customer satisfaction. Is there a gadget for that or could someone help with syntax to create custom count on the gadget we a...
-
Remova o filtro do menu Solicitações do Portal do Cliente. Gostaria de deixar apenas o Criado por mim
-
I'm trying to get email addresses for these users to populate this column for our Service Desk Project. Any clue how I can do that?
Atlassian Community Events
| User | Count |
|---|---|
| 33 | |
| 17 | |
| 7 | |
| 7 | |
| 7 | |
| 6 |
| Subject | Author | Posted |
|---|---|---|
| yesterday | ||
| yesterday | ||
| yesterday | ||
| yesterday | ||
| yesterday |