Community resources
Community resources
Jira Service Management
-
Hi, I'm wondering if it's possible to create a Custom field for all projects to use but each project has there own unique dropdownlist with values just for that project.
-
I am a new Admin user and I want to see what has been configured by previous users on our Opsgenie account and would like to potentially export the settings as periodic back-ups. For example we have...
-
Is it possible to only install Jira Service Management without Jira Software and is the whole price for Jira Service Management Data Center for for example 50 agents $17200?
-
jira service management dropdown how to allow editing of jira deployment
-
Good day, May I ask what are the possible reason why when I Open a report page it display error saying " Could not fetch results " . Please see attached picture for actual screen. Thank y...
-
Hi there, I wonder if it is possible to also translate the front page title of the help center like we can translate various texts in portals (via Project settings -> Language support). I trie...
-
Hello Guys, We try to get repository from GitLab but we unable to see the list of repositories as we have. but we have already authenticated the tool.
-
Incidents that created on JSM is not showing on Opsgenie Incidents. How can i integrate the JSM incidents to Opsgenie for creating a postmortem report?
- Question
- opsgenie
-
Hello community. Can I ask for help? I try to made Regex pattern validation i short text field on my form. I am trying to get the following format: 16/01/2024 07:57 DD/MM/YYYY HH:MM (with ...
-
We have a customer with multiple locations that have our asset installed. We would like the customer to identify the location of the issue when logging an incident in the customer portal. ...
-
Based on this docs, its only set to Jira Server. https://confluence.atlassian.com/automation/automation-service-limits-993924705.html We want to set this param to jira cloud ou...
-
HI\i Guys, Seeking assistance with setting up our Legal Team in JIRA from Fresh Service. I keep finding that when I setup a Service Management project, it links to the Customer Support Port...
-
When I get an email notification from our system (that a new ticket was created via an email request) here is what it looks like... Please help An error was encountered whilst handling messa...
-
Hello Atlassian Community, The ability to surface objects from Jira Service Management Assets in Confluence is now available in open beta! After a successful early access program, we're now ready t...
-
Hi, Seeing if there is a way to group canned responses? For instance, I have 15 canned responses that all fall within the same type of category, is there a way I can group them into one...
-
Hello, Can Jira Server be integrated into ServiceNow successfully? If so, what are the potential obstacles or issues that may be encountered? Additionally Once an integration of Jira Server into Ser...
-
Hi, Probably a trivial question.... Other users cannot see the Queues option in the left panel of the project. Only 'Issues and filters' is visible to them. The queue I created has a tick mark on ...
-
Is there any way to change the name displayed in the "Linked issue" field? I need to change it to "Opportunities" because Im using Jira Work Management to create a CRM and "Linked issue" is a little ...
-
Hola, estoy entrando a organizar el tema de grupos en nuestro Jira Cloud, por lo que tengo un grupo de 5 usuarios llamado 'Aprobadores', pero en un flujo de trabajo cuando activo la aprobación e inte...
-
I created a new Service requests that within it has a Forms, which was created to help when filling out, using Radio buttons and Checkboxes each one has a Field Key to identify them as well as a Disp...
361 views 3 0 Deleted user January 15, 2024 -
I created a new Service requests that within it has a Forms, which was created to help when filling out, using Radio buttons and Checkboxes each one has a Field Key to identify them as well as a Disp...
568 views 5 1 Deleted user January 15, 2024 -
All of my agents are not receiving new ticket notifications within their projects. I did have them applied as customers to other service projects, but was able to get rid of that on all 3 project boa...
-
I would like to know if it is possible to create a custom field on OrganizationMembers table that contains the following fields: Organization_ID, Organization_Name, User_Name, Email, Is_Active etc. O...
-
Hi, While trying to add a customer to a service management project, getting an error: 1 customer couldn't be added. xxxx@yyy.com (You don't have permission to invite customers to this...
-
G'Day Fellow Atlassians I am experiencing an issue with a project that has been live for over a year but just started. I have two forms that are linked to this project; each form is at...
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 20 | |
| 13 | |
| 12 | |
| 11 | |
| 9 | |
| 4 |
| Subject | Author | Posted |
|---|---|---|
| 52m ago | ||
| Wednesday | ||
| Wednesday | ||
| Wednesday | ||
| Tuesday |