Community resources
Community resources
Community resources
Jira Service Management
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When a customer selects no it will be prompted to a box asking for reason of why this is not required. Please can you clarify how I can link this, Thanks Karthi
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welcome mail not received by specific user (dineshchandra.singh@bkt-tires.com). Kindly let us know what is the issue?
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Hello, When I mark an Incident as Major Incident, the label on top of the issue is missing. This works for opsgenie incidents but not for incidents created via portal or with JSM. ...
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Hi I new to JSM and have a requirement which I wasn't able to fulfil. My current workflow with JSM is as follows: 1. User submits an online support form (Wordpress + Contact Form 7) 2. An em...
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Hi Community, Time flies when you’re having fun! We are officially halfway through JSM June. 🙂 In case you missed it, we’re celebrating all things Jira Service Management (JSM) with a series of ex...
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We are an engineering partner for another company and manage their Jira project (development) under our domain (Hinditron). We provide similar services for other clients as well. Howe...
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Hi, When I select my project and then choose 'view all issues', I see a number of filters in the left toolbar under the heading 'standard filters'. Where can I adjust these default filters? Thank y...
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Project A (Jira Software) Project B (Jira Service Management) A Project issue type: a, b, c B Project Field options: a, b, c Although they are different fields, I want to filter i...
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Bonjour, j’aimerais réactiver un membre de l’équipe <email removed> Merci
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We are an engineering partner for another company and manage the Jira project (development) under our domain (Hinditron). We do this for other clients as well. However, for one custom...
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Couldn't seem to find what I am looking for so asking the community. I have a automation task that when a Task is moved it will automatically send a email out to our field technicians. I wa...
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Hi, I'm new to JIRA SM. I've learned how to create forms and attach them to issues and such. However, I'm not sure how to customize values for delivered fields. For example, the "Change Type", "Urg...
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....au The information contained in this email, and/or attachments is confidential and may be privileged. Any review, use, publication, reproduction, distribution, or d...
- Question
- cloud
- confluence
- confluence-cloud
- jira-service-desk
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as a novice user, I'm trying to get a summary of issues that were assigned to me anytime, or that I commented. I currently can only query current data. if I was previously assigned a ticket th...
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Good Day I have created my schemas in JSM Assests. First issue i see with the Filterscope for my custom field. My schema for IT Assets looks like: I have used the template for it and in the as...
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I want to see the list of community users that show this, in the past I could find it but now I can't find the link to see who they are.
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An existing queue recently started complaining that "Your project and reporter selection is invalid"
An existing JIRA queue recently started complaining about a search term with the problem being that "Your project and reporter selection is invalid". The reporter being the person who submitted a tic...
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Chamados sendo compartilhados com clientes que não são da organização, mesmo com esse opção de compartilhamento desativada.
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Used this page as a guide to set up new relic integration with Opsgenie through a webhook. Set up integration on "Freds On Call" team page. Copied URL. Set up workflow destination in New Relic usin...
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If i create an incident and assing it to a user, the incident does not show in the user's incident list. Why ? Misconfiguration ? Bug or as intended ? Thank You Denis Lauzon
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Greetings folks, We have a Microsoft Power Automate flow setup to monitor an alerting mailbox we have that receives alerts from various security tools that we use. This flow will extract the subject...
- Question
- opsgenie
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Hi All I need help with my reporter field update. I have an automation to extract the name and surname from the description field and updated Field X(name.surname@email.com) This works fine. Now ...
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Hi, Im working with an email integration in OG, im trying to find an easy way to pull field data from the message body in to tags?
- Question
- opsgenie
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Hi everyone, This question is a bit similar to my last one: Do the Business Projects in Jira Service Management not have lists, boards or calendars? Or am I just not looking in the right place for...
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Hello Atlassian Community, we recently added the linked fields to a Form in JSM. The issues we that were added before have their information only in the form and not the newly linked field. Is...
Atlassian Community Events
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| July 11, 2025 4:42 AM PDT | ||
| July 7, 2025 4:56 AM PDT |