Community resources
Community resources
Community resources
Jira Service Management
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Hi, I need advice on integrating some kind of document template so that when a user is receiving new hardware or returning a used one, I could print a release, acceptance document from the jira issue...
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Hi all, Here is my ideal: I want to move issues from our service management project (into a new software project) that we have labelled as 'future consideration', such as new feature requests that w...
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Hey Community, We are excited to announce that we’ve added a better way for Microsoft Teams users to visualize and access your current Halp tickets. Introducing the Halp Tab for Microsof...
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How can a User of a Project view list of ticket and filter by PRIORITY ( highest, high etc) - they can only filter by ticket number now. I need to add Priority
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I got a new Iphone but cannot log in
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Hello, When creating a ticket on JSM portal is the user able to customize his fields using the smart formatting bar. exactly like the comments? These are text customized fields on JSM.
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Hi! Basically title. I know that you can add this field @ ticket creation for the reporter to fill out. However, I wish to display Components @ customer portal for created tickets - visible to the...
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Hello community, Is there any option to configure survey about customer satisfaction inside an issue? I wish to use it as a "must" before customer confirm closing issue. All available are based on ...
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we have a new user "Removed" who is not receiving invitation email from atlassian. Earlier we have sent the invite that was blocked by our email filtering system which we resolved and now he is rece...
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Hello! I'd like to ask you if you have available the Time Reports and Bamboo HR integration. I am asking in case of days off, our employees have to log time off in both time reports and bamboo and I...
- Question
- bamboo
- jira-service-management-cloud
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Hi I use service management portal and proforma form to implement payment request. While user click the request via service management portal, the form will display and let user to...
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All, I need to resolve/close all old tickets older then perticuler date in JIRA Service Management. How can I achecive this? Regards Brijesh
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I have 30-40 unverified users, and delete one by one a very long time...
- Question
- opsgenie
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Does have someone experience in integrate Jira Service Management with Azure DevOps? Do I need third party interface?
- Question
- jira-service-management
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Здравствуйте! Подскажите, пожалуйста, как ограничить доступ клиенту к проекту? На данный момент клиент видит в личном кабинете все проекты компании, а необходимо предоставить доступ тол...
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Hi Team, In JSD when the workflow transition is being changed from "Work In Progress" to "Waiting for client response" in the attachment section we are seeing a continuous error message as "...
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How do I add customers to the Jira project so they can track their support requests/issues from start to finish? But I don't want customers to have to sign up or be invited to Jira as that would be a...
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We use Jira Service Management for supporting different type of customers/users who use different tools in our company. Here’s one of the example, where users raise request to get softwares installe...
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One of our Jira projects is organized like this: * Epic X * Task 1 * Task 2 * Task 3 * Epic Y &nbs...
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I created an automation rule that places a comment in a ticket to tag the developer's name when they make a commit on a ticket. It was configured to post as `Automation for Jira`. It was f...
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I am trying to create an automation that will add a sub Task to a Story when a new bug is created that blocks the linked story. (I know you can create sub bugs as a type, but that is not an opt...
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We recently discovered that our customer email channel had an OAuth 2.0 error that prevented emails from being processed. It just needed re-authorization to resolve, but upon further investigation, w...
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Hi, I'm currently trying to compare the number of days between two custom-field and a hardcoded number of days. The two custom fields are "Leaving date" and "Coming back date". By using the smart v...
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Is there anywhere I can go for a comprehensive list of Project level permissions? I need a list of these permissions that are not Global permissions and do not impact global settings. Any help...
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Hi We have client set up with a number of users The client would like the following ability 1. User A submits a ticket 2. We work on ticket and submit a response 3. User A notifies or assi...
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| Subject | Author | Posted |
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| February 17, 2025 1:01 AM PST | ||
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