Community resources
Community resources
Community resources
Jira Service Management
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Buen día comunidad, ¿Hay forma de agregar la opción de imprimir en los informes o conocen algún add-on que me permita hacer eso?
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Can we show the Components on the left-hand menu in JSM the same way it shows in a software project?
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I have automations set to trigger new tickets to be created when as it goes through multiple departments own projects. The order of linking is as follows Project A Project B This is the only man...
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Hello, I have many customers assigned to a project and the only role assigned is service desk customer. Can I mention these customers in the comments? If not, in order to accomplish this, do they ne...
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Hello Community We have Problems to <Add Note> to an alert via <Intergrations>. We create an Integration for all P1-Alerts. For all Alerts, the same note should be added - that wo...
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I have a customer emailing our web support team and marketing team on their respective project emails, but only one of these projects receives the email request in JIRA Service Desk. 365 mes...
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I'm probably missing a small step, but I can't get the Request Participants field to show in the Create Issue screen: The field is in the needed screen, but not showing for any user when using...
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Hello, I created an automation rule that when I create an issue that has a particular request type, I execute a JQL query in a branch rule/related issue and then I'd like to sum the values of a cust...
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I work for a mid-sized company, where all support is done through Jira. Customers sent an email to a seperate alias, which ends up in the Jira inbox as issues. We reply on these issues by typing our ...
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Hello, I would like to be able to show a second list of items when I select a specific item in a previous select list. I have tried as a select list cascade, but the problem I have is that the secon...
- Question
- jira-service-desk
- jira-service-management
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Hi, I would like to ask if anybody do know, why when creating a ticket in project and commenting on it does not send notification to the customer? I have set there an organization, which I belive s...
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Hello, I can't seem to see other people's recorded Tempo time. I'm an admin. Can anyone point me in the right direction? Thanks.
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Hello, I am hoping to build an automation that moves tickets from standard to high priority if they've been sitting in standard priority for 7 days. Is this possible? Thanks.
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Olá prezados! Gostaria de uma gentil ajuda dos senhores Estou montando o Dashbord de meus projetos , pelo painel de controle porém, notei que as cores não estão padronizadas. Como podem ver...
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Is it possible to make rules activate in an sequence? Is there any value that is changeable in order to make a queue of rules that act in an iten?
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I need couple of good suggestions for asset management tool for my Jira cloud. If anyone using please share with me.
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Jira auto notifications just stopped working few months ago. I have tried to resolve this myself and read all the articles, tried all the resolutions that I am able to try on my own with no results. ...
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Hello, Unfortunately, Microsoft is discontinuing Basic Authentication as of October 2022. Is there a solution from Atlassian to change this to the new method from Microsoft? Many thanks Pascal Eng...
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Hey Atlassian community, I was wondering if there is an easy way to delete some dropdown values created by our users for a custom label field, which is used in the Jira portal. We have many redunda...
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Have a nice Day. I need to know, how to allow the current users create a issue in help portal without create a user on the portal. I don´t know if I neet to make any config changes&nb...
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When an external request comes in to Jira Service Management, it is operated by connecting this request to the project created in Jira Work management. At this time, if the job spent time is updated ...
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I would like to create a service desk that groups many projects and each project has its own portal.
I would like to know if it is for the best to follow this method or create for each project its own service desk. Seeking out your opinions. Thank you!
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Hi, I am trying to update an insight object using the rest api. But then I find if I use the put api to update directly after creation of this object, it throws unique error, while I am pretty much s...
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Hello Recently we had an accidental deletion of the Username field for 1800+ objects in our Insight (installed on Jira Service Management Server). My plan is to restore these in the backend postgre...
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Hi,We can't access the Opsgenie page
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 35 | |
| 15 | |
| 9 | |
| 8 | |
| 7 | |
| 6 |
| Subject | Author | Posted |
|---|---|---|
| 18 hours ago | ||
| Tuesday | ||
| Tuesday | ||
| July 24, 2025 12:26 PM PDT | ||
| July 24, 2025 3:21 AM PDT |