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IN the sandbox i don't see the 'Add PIR' tab at the top of the issue & PIR for incident management

Dave Vesterdal
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November 10, 2022

The incident management section is missing as well as the 'Add PIR" its in production but not in the sandbox. why is that


 

2 answers

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1 vote
Answer accepted
Joseph Chung Yin
Community Champion
November 10, 2022

@Dave Vesterdal -

As mentioned by @Mikael Sandberg suggestion and based on your latest update, you will need to contact Atlassian Support (https://support.atlassian.com) for additional trouble-shooting and assistance.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

1 vote
Mikael Sandberg
Community Champion
November 10, 2022

Go to Project Settings > Features and check if Post-incident reviews has been enabled.

Dave Vesterdal
I'm New Here
I'm New Here
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November 10, 2022

HI, Checked and it is enabled

also tried flipping it on and off.. still missing

Like Makhlouf Lyes likes this

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