The incident management section is missing as well as the 'Add PIR" its in production but not in the sandbox. why is that
Community moderators have prevented the ability to post new answers.
As mentioned by @Mikael Sandberg suggestion and based on your latest update, you will need to contact Atlassian Support (https://support.atlassian.com) for additional trouble-shooting and assistance.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
Go to Project Settings > Features and check if Post-incident reviews has been enabled.
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HI, Checked and it is enabled
also tried flipping it on and off.. still missing
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