...ifferent tools to enhance our workflows, including AI. Is there a way we can get a pilot going for a subset of users to test Confluence Premium? <![if !supportLists]> &n...
...his helps projects stay on schedule, and everyone stays informed. Many teams have already seen big improvements with this integration. IT support teams can quickly solve issues by linking t...
On the "Customers" tab, I've already added some organization but also emails (without including them in an organization), however for the last ones I cannot delete them. Some have an a...
I’ve been using Trello since 2017 to store over 25 years of information. I’ve always had the free account because I didn’t need all the advanced features and didn’t collaborate with teams. I ty...
...ee below). We have been seeing this screen for at least the past 3 hours and 20 minutes, and it is far from the 1-3am period that the Maintenance Windows help page (https://support.atlassian.com/o...
Hi everybody, My name is Leo, writing you from Move Work Forward. At Microsoft Ignite in Chicago this week. Disclaimer: I am seeking your feedback and input. We made a proof of concept for Jira...
...nsure consistency in their queue setups, but only within a certain project or department. 👩💼 Real-life scenario Let’s say you’re an admin managing queues for both IT Support and Sales Support...
hi there I have 2 boards for clients work, one, relatively small always works great, no matter the time of the day. A second board where we have more people (max 20 people on it) and LOTS more card...
When I am in calendar view I can't see multiple months seamlessly.. but when I add calendar power up I can see what I want but lose the functionality of seeing jobs stretch across multiple days at a ...
...zure AD (Entra ID), Okta or Google Workspace, and using Datadog to monitor services or store licenses and modules in another database. Finding the data to support quick decisions properly is still t...
...ny luck. I'm trying to find the support email for atlassian/trello, but I keep going in circles. How do I contact them directly to fix this?
A couple weeks ago, I and everyone who uses my board, can no longer freely edit the summary field. No idea why. I am admin of my board. I can freely edit any other summary in any other board by simpl...
Hello! We have a scenario of reporting Execution status for newly created "Test Execution" type. This execution type can have more than one Tests associated. This "Test Execution" is getting importe...
I have been using Domo to gather data from Trello using Cards with Custom Fields, and it has worked well until recently when all the data shows null. List here where the column name shows null. cust...
Hello Everyone, I am excited to announce that we have started rolling out the ability to add multiple support email addresses in JSM project. Now you can add upto 10 email addresses in each p...
Hey, everyone. As of 5:54PM Central today, my company is experiencing a high priority service degradation for Jira Software (Cloud) during which all requests (even attempts to submit support r...
Hi, is there an email address (or URL) I can use to contact Confluence Support regarding a problem I'm experiencing? Thank you.
How can I add these Graphs to my statuspage as I have shown below screenshot, I want to add these graphs for my Components which I have implemented on my statuspage as of now my...
Hello! I used Confluence and had some notes there. Suddenly my files were deleted. And now I can't find nothing. What I should do to get them back? There was a lot of information. They kindly send m...
Effective resource management is crucial in the fast-paced world of modern business. However, numerous organizations struggle to grasp the actual expenses associated with their support functions. T...
My account is [REDACTED] I can't seem to access the account no matter what I try. Is it possible that my account is in a dormant state?
...s to ensure that requests or incidents are responded to quickly and that actions are taken to restore service. A key indicator of trust: A quick response increases customer confidence in the support t...
Hello Community members, I’m calling out for all IT support agents using Jira Service Management! 💪 I’m interested, how do you handle multiple and never-ending exchanges with c...
Ask an Atlassian is a new initiative by the Atlassian Foundation to provide additional support to social impact teams in discovering our products and using them more effectively. It is available f...
Dear community, I only have limited options in the Contact support form for partners (see screenshot 2). Some of my colleagues are able to use the Partner Porgram Support (see screenshot 1) w...
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