Hi We're going down the path of setting up Services in our JSM project. I'm trying to find a start to finish document of the recommended way to set this up from start to finish - starting with c...
Hello, I'm asking if jira has an alternative for Freshdesk, to receive, track and response on the emails we receive on a specific donation appreciate your cooperation and provide me with all ...
Hello everyone, I have some questions about using JSM as a proper service catalog, meaning storing all IT services and providing a clear interface for internal users to raise requests. How do y...
TL;DR: I cannot reach a service container from a custom Pipe. Is this by design, and what can I do about it? We're using Tailscale to connect to our internal services. Usually, this doesn't r...
Welcome to the Developer's Edge video series. This series looks at Atlassian products and partner integrations through a developer lens, showing how an integrated toolchain can improve the developer ...
Hi. We appear to have experienced some corruption with our Crucible server. Starting the Atlassian Crucible service immediately stops. The config.xml file is 15KB and full of nulls. The c...
Hi all, I need clarification on understanding the difference between Jira and Jira Service Management in my billing with regards to permissions and access. Is there any overlapping access between t...
With the recent addition of the "Operations" features to integrate Opsgenie features more tightly with JSM, some of the URL's have changed for things like on-call calendars. That said, is there an ...
...ncidents in Jira Software using the new incidents tab. The incidents tab pulls relevant incidents from Jira Service Management and other third-party tools, into Jira Software so developers can focus o...
Hi All, I am wondering if there is any changes (current or upcoming) in how Compass Components and JSM (Operations/Affected) Services interact with OpsGenie being folded into JSM. We h...
I added a service project to a software team board's filter so they can directly get service issues in their backlog. But now the insights feature and the complete sprint button does not work a...
I am using Jira Data Center 9.4.15. I want to create a service that uses Active Objects but I get the following error when trying to add the service: Error adding service: org.picocontainer...
...nline event where we'll explore how two of our Cloud products can revolutionize your experience: Dynamic Forms for Jira Extension for Jira Service Management Discover how Dynamic Forms e...
Hi all experts, Here is my question: Even as an Admin role, plus add me into TestFLO Global Permissions → Manage Test Repository → Single user → user name Still can’t find Test management function ...
I would like to be able to nest Services (setup a Parent/Child relationship) within Jira Service Management similar to how Objects work within Jira Assets. Does anyone know how to make that work?
Hi everyone, our customer has the issue, that he cannot see the ticket description of some tickets. The content does not load. Anyone else facing this issue? Many thank...
Good day Atlassian Community, The ITSM team at Atlassian is very excited to announce our new IT Asset and Service Configuration Management Handbook for Jira Service Management. The new handbook p...
...nd as part of that our Service Catalogue will be central, along with our asset register/CMDB. Has anyone created any templates or found any good templates for things like service cost/price c...
Hello community! Have you tried to import Services and service-related information, using my algorithms? Hope, you did it and now ready to test one more automation with Assets (Insight before 2022)....
Is it possible to select what services are connected to different JSM's? I notice that there are different object schemas, can you connect a different schema to a specific JSM?
Hi everyone, I started some time ago defining some build steps into BB pipelines, I found many useful features, among them the definition of services. I've tried a postgres and a rabbitmq image t...
Hi Team, Atlassian Windows service does not Start Automatically after the Server reboot. Start-up is set as Automatic and Log ON is tested with both the local system account and domain a...
...tart-bitbucket.sh script. Our Bitbucket is running on a Redhat 7.9 OS. From checking the services, I cannot see any bitbucket or atlbitbucket service on the list. Although, with that said, I a...
Hi Team, Before some windows updates, our Bamboo was running Bamboo as a Windows service but suddenly, winodws got updated and since then, when we try to configure again, it gives 1053 e...
I've got an Insight Schema that contains several objects relating to the organization: And I've got Jira set up to display certain information about an employee on the Issue page when an issue...
Copied to clipboard